RHS-SHARED SERVICES, RICHMOND, VA
Department: MRMC PATIENT ACCESS
Requisition Number: 40184
Schedule: PRN
Shift: Day
Hours: M-F 7a-11a
Holiday/Vacation Coverage: Yes
Job Details:
POSITION SUMMARY
Provide excellent customer service while obtaining complete and accurate demographic and financial information for all patients. Ability to work in a fast paced environment with flexibility to include rotating shifts, if necessary.
Job Requirements
1. Work requires ability to read, write, follow oral and written instructions, perform mathematical calculations and communicate effectively at a level generally acquired through completion of a high school education.
2. Knowledge of medical terminology preferred.
3. Work requires the ability to update demographic information and insurance verification in the ConnectCare application, as well as inquire functions on electronic billing (RTE) as normally acquired through three months training and work experience.
4. Previous work experience in a customer focused environment.
5. Work requires interpersonal skills necessary for making patients, clinical staff and physician contacts. Must be able to work with interruption by co-workers or other internal and external customers requiring assistance in researching patient requests.
6. Work requires a high level of accuracy and attention to detail with demonstrated ability to concentrate on detailed information for extended periods of time. Work requires analytical ability using standard methods, guides and procedures to determine appropriate codes and acceptability of documentation.
7. Work requires proficient keyboard skills with personal computing skills in a windows environment.
Bon Secours Health System - 1 day ago - save job - block
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