Provides receptionist and administrative support, as well as maintains information management systems in accordance with current applicable federal and state guidelines and in accordance with established procedural guidelines to ensure that a complete information management program is maintained.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Assists with administrative-type duties (i.e. typing, filing, copying, sorting mail, calculations, etc.) as requested by supervisor.
Processes patient plans of care and multi-disciplinary flow sheets; updates, prints and distribute records.
Review charts of discharged patients for deficiencies; monitors for compliance for correction of deficient documentation.
Maintains effective communication with others, both inside and outside the department, to give or obtain needed information or coordinate activities of patients (e.g. doctors appointments).
Supports the Human Resources function consistent with applicable federal and state employment laws and organizational guidelines.
Codes diagnosis on medical records.
SKILLS AND ABILITIES
Emotional maturity, sensitivity, human relations skills, successful resolution of losses in own life, and good interpersonal skills. Completion of Hospice orientation and training.
Transports self to patient’s home/facility when required by assignment.
Knowledge of healthcare organizations and their structure; including their compliance (e.g. HIPAA) and medical coding requirements.
Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
Ability to establish and maintain effective working relationships with associates, department heads, administrators, organizational stakeholders and the general public.
MINIMUM QUALIFICATIONS
Two years experience in providing office administrative support and maintaining medical records.
LANGUAGE SKILLS
Ability to read and interpret document such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Microsoft Outlook
Microsoft Excel
Microsoft Word
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
EEO / M/ F/ D/ V/ Drug-Free Workplace
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