DEVELOPMENT MANAGER – Visiting
AMERSHAM, BUCKINGHAMSHIRE
Salary: £11,251.50 + benefits
We are looking for a new Development Manager to help look after one our retirement developments on a visiting basis in the Amersham area on a part time, permanent basis. Is that you?
If you have an excellent approach to customer service, a caring and calm attitude and understand the importance of homes and communities, we want to hear from you.
The job:
To provide an efficient and professional service; helping to create a warm, friendly and courteous environment to the standards of performance set by us to maintain its position as the leading manager of retirement housing and related services in Great Britain.
What we want you to do:
· Liaising with contractors, placing works orders and carrying out daily checks ensuring that the building, communal areas, garden and grounds are cleaned, maintained and secure to the highest standards and that all equipment complies with health & safety standards
· Undertaking daily checks of residents, keeping communication friendly, open and professional at all times
· Maintaining accurate records and carrying out a wide variety of administrative tasks, including a daily diary of events on the development
· Liaising with and maintaining links with local authorities; doctors, social workers, health authority, etc
· Promoting Retirement Homesearch sales, including escorting prospective purchasers to view properties
· Taking action in the event of an emergency and calling the appropriate authorities
· Working with your line manager to undertake risk assessments for Health & Safety
· Collecting and banking monies in line with Company Policy
· Adhering to the Company standards as laid out in the House Managers Manual to manage the property and ensure the comfort and safety of the residents
This role does not include the provision of personal care.
On the job training will be provided as well as on-going professional development.
Working hours: Monday – Friday: 9.00am – 2.00pm: 25 hours per week
What we’re looking for:
· Previous experience of working in a similar customer service environment
· IT literate, including the use of email and the Internet – you’ll need to use a tablet device when on site
· A good communicator with a caring, positive attitude
· The ability to remain calm in difficult and/or emergency situations
· An understanding of office systems and procedures
What we’re offering:
· On the job training and continued professional development
· Company pension scheme
· 23 days holiday (plus bank holidays), rising to 25 days after two years and 26 days after five years (pro-rata for part time roles)
· Disturbance allowance if you need to deal with an emergency after normal hours
· Discounted voluntary benefits
Who are we?
We’re Peverel, soon to be changing to FirstPort, our new brand which represents our vision to be the company that people turn to first to look after their homes and their communities. We’re a company that’s going places, leading the way in the property services industry and we know we’re looking after more than just bricks and mortar. Our customers are demanding more, our market is growing, and so are we. It’s the perfect time for you to make a change. If you think all this sounds good, just apply with your CV.
Knight Square (formerly Peverel Group) is the parent company of FirstPort.
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