Executive Assistant to the Chief Revenue Officer – Atlanta Hawks and Philips Arena (Atlanta, GA)
The Executive Assistant will be one of the main administrative points of contact for the Corporate Partnerships and Business Development, Revenue Integration, Suite and Ticket Sales departments. Reporting directly to the EVP & Chief Revenue Officer, this position will be responsible for answering questions in-person and by phone, directing calls in a prompt, decisive and courteous manner, exhibiting solid business acumen, using good judgment and providing excellent customer service to both internal and external clients. This position will provide significant administrative support to include copying, record keeping, data entry, calendar maintenance, scheduling, arranging travel arrangements and more. Ability to maintain attention to detail and produce high-quality, accurate work product within designated timeframe or deadline is paramount.
RESPONSIBILITIES:
Provide administrative support to the EVP & Chief Revenue Officer to include screening telephone calls, visitors and correspondence (both electronic and traditional), processing client ticket requests, maintaining filings, making travel arrangements, maintaining calendars and coordinating meetings (set-up, catering, visitor access, parking, etc.).
Schedule internal and external meetings, secure conference rooms and all related logistics, produce meeting agendas, presentation materials and all other related items.
Coordinate and oversee general office needs for department (stationary, office supplies, business cards, special projects, etc.).
Administer contact strategy including a handwritten note within 24 hours after the meeting and client data lists.
Coordinate client services including ticket requests, parking, reservations, etc.
Maintain a positive rapport with clients and vendors and provide assistance and details as needed.
Represent company at highly-visible and prestigious events and serve as an event host as required.
Process invoices in accordance to Accounting policies, procedures and deadlines.
Process expense reports in a timely and accurate manner.
Develop in-game/concert meet and greets for Chief Revenue Officer.
Serve as suite administrator: coordinate catering, ticket distribution, parking, special requests
Coordinate recaps upon conclusion of visits.
Record meeting discussions (i.e. Weekly Sales & Marketing meeting) and memorialize meeting notes with distribution to list in a timely manner.
Assist with managing promotional item inventory.
Other duties and projects as assigned.
Perform various other special project duties or tasks as may be assigned from time to time.
QUALIFICATIONS:
High school diploma / GED required; college coursework preferred
Minimum five (5) years of experience providing administrative support to senior executives preferred; additional years experience are a plus
Experience in multi-purpose venue preferred
Strong computer skills with heavy experience using Microsoft Office products such as Outlook, Word and Excel
Excellent verbal and written communication skills including grammatical, editing and proofreading skills
Ability to work with internal and external clients with a positive customer service-oriented attitude
Strong organizational skills, detail-oriented
Basic understanding of accounting principles and procedures
Effective at managing tasks independently
Strong sense of discretion
Experienced in standard office procedures, policies and sense of decorum
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