FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of: Human Resources Associate II, Employee Service Center
Project Description:
The HR Associate II reports to the Director and is an active member of the Human Resources ESC team. The HR Associate II will provide employee and Human Resources staff support in several functional areas including immigration, allowances and customer service. Inputs employee personal data into human resources information system (HRIS) database and generates reports as needed for HR staff. Serves as initial point of contact for employees with questions related to their personal employee information.
Job Summary / Responsibilities:
- Oversees and ensures forms and system updates related to new employees, change-of- status, performance evaluations, benefits changes, separations, etc. are executed. Ensures employee data in HRIS is accurate. Able to streamline and simplify reports, and processes.
- Manages the transfer/promotion process and allowances in Workday and handles immigration matters.
- Collaborates with HR Partners to ensure awareness and coordination on potential employee relations issues, referring more complex questions and concerns to them as well as pointing out issues with HR policies and their interpretation.
- Recommends and assists in the development of process improvements or changes of systems and processes to support and simplify various HR programs and practices with focus on documenting and improving ESC Processes. Independently investigates and accurately responds to Employee Service Center (ESC) requests.
- Prepares and analyzes required reports for benefits, EEO, AA, and headcount reports; able to create custom reports for special projects. Performs analysis on assimilation/turnover data and evaluates ESC data.
- Conducts new employee orientation to ensure employees gain an understanding of our client policies and procedures, benefits, and HRIS systems and recommends improvements.
- Other duties as assigned and serves as back-up to team members as necessary.
Qualifications:
- Bachelor’s degree in Business Administration, Human Resources or other applicable major is required. PHR certification preferred.
- Minimum 7 years of experience providing full range of HR Generalist support.
- Prior work experience in a non-governmental organization (NGO).
- Knowledge of Human Resource policies, procedures and processes, visa processing and allowances.
- Solid experienced in complete HR lifecycle for general on-boarding, performance management and off-boarding tasks.
- Ability to multi-task and set priorities for self and manage time to achieve goals/complete projects on or ahead of due date.
- Able to streamline and simplify reports, and processes.
- Possesses oral and written communication skills, and can maintain confidentiality. Excellent presentation, organization & time management skills.
- A willingness to increase knowledge and update skills as required.
- Ability to handle oral and written communications independently. Able to communicate effectively and tactfully with all levels of staff, individuals from diverse cultures, and the public.
- Understands the goals and objectives of the department, and own job standards.
- Advanced skills in MS Office Suite (Word, Outlook, Excel, PowerPoint) and HRIS/Payroll systems (Worday).
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
We offer competitive compensation and an outstanding benefit package. Please click here to visit FHI 360’s Career Center for a list of all open positions.
FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities.
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