We are currently recruiting for a Rentals Manager for a plant hire company based in Watford in Hertfordshire.
The role would be for someone who can provide a high quality service to all the customers within the companies guidelines to help the branch achieve overall revenue targets.
Role Responsibility:
- Ensure accurate and correct completion of all hire contract administration.
- Maximise hire rate and volume by managing price flexibility and utilisation levels to support delivery of the company’s revenue budget.
- To deliver a high level of customer service to make sure expectations are met or exceeded.
- To promote company products and make additional revenue where is possible.
- Develop and maintain a good working relationship with sales executives and be in regular communication and to participate in company sales initiatives to maximise sales revenue and profit
- To promote and adhere all the company’s health and safety standards and procedures.
Skills & Experience:
- Qualified to NVQ level 2 in customer service or Hire desk operations, or equivalent. (or be prepared to undertake the necessary training or study).
- Demonstrable customer service skills.
- Good written and verbal communication.
- Computer literate including Microsoft programs.
- Experience in plant hire or construction is an advantage.
- Strong planning and organisation skills.
- Ability to work as part of a team.
Key Challenges:
- Maintaining company standards whilst working under pressure.
- Resolving customer issues quickly and effectively to the satisfaction of all parties involved.
- Building relationships with customers in order to grow company profit.
If you feel that you match the criteria above and feel that you can achive these goals then apply today for a call back and interview.
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