Social Service Aide job - Shasta County - Redding, CA

*Please refer to the appropriate Bargaining

Unit Memorandum of Understanding for potential future salary increases*

Please visit http://www.co.shasta.ca.us/index/support_index/personnel/policies_mous.aspx

THE CURRENT VACANCY IS IN THE CHILDREN’S SERVICES BRANCH

OF THE HEALTH AND HUMAN SERVICES AGENCY DEPARTMENT


ORAL EXAM IS TENTATIVELY SCHEDULED FOR MAY 2015


SEE “SPECIAL REQUIREMENT” SECTION REGARDING

POSSESSION OF A VALID DRIVER’S LICENSE


RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED.

SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS.


FINAL FILING DATE: APRIL 22, 2015


ABOUT THE POSITION


Under general supervision, the Social Service Aide assists Social Workers by performing specifically designated tasks related to the improvement of family functioning and child and adult services; and performs related work as required.


DISTINGUISHING CHARACTERISTICS


Social Service Aide is a paraprofessional class. Incumbents assist Social Workers by relieving them of routine tasks such as performing assessments of clients in the In-Home Supportive Services program, instructing parents in the development of parenting and household management skills, and/or performing various tasks for the child and adult service programs.


The Social Service Aide differs from the Social Worker in that the former requires a lower level of skill and training than the level required of a professional Social Worker.


Supervision Exercised and Received:

Incumbents in the Social Service Aide classification receive supervision from a Social Worker Supervisor or other higher-level supervisor or manager.


EXAMPLES OF ESSENTIAL DUTIES:


Duties may include, but are not limited to, the following: Maintains a routine caseload of elderly adults who are infirm or incapacitated and receiving household services; conducts ongoing client needs assessments and verifies needs by contacting medical and health services providers; presents client assessments to professional staff for approval; completes narrative reports regarding a client’s condition and services provided and/or recommended. Enters data regarding case and client information and contacts into automated system; makes client referrals to medical personnel or social workers as needed; provides direct training and counseling to mentally ill and developmentally disabled parents on parenting and household management skills, and teaches families about nutritional meal preparation, budgeting and household care; monitors the medical and psychological care of abused children; supervises visits between parents and children and reports observations to social worker; provides emergency child care; transports or accompanies clients to appointments for service or interviews; may testify in juvenile court hearings; assists Social Workers in providing a variety of child and adult social services; acts as liaison between clients and professional staff, individuals and groups in the community serviced; directly assists families in using and learning about the resources of society, particularly medical, legal and employment services; maintains records of work performed, and performs other related work as required; performs related duties as assigned.


TYPICAL QUALIFICATIONS:


Any combination of education and experience sufficient to directly demonstrate possession and application of the following:


Knowledge of:

Basic rules and regulations regarding In-Home Supportive Services, child abuse reporting, and Welfare and Institution Codes; basic community resources useful to clients served, acceptable housekeeping and homemaking standards, including the methods, materials and equipment used in general housekeeping work; basic methods and attitudes involved in the in-home care of physically ill, handicapped or disabled persons and adequate food preparation with limited kitchen equipment.


Ability to:

Interview persons to obtain a variety of information applicable to the provision of social services; understand and accept differences in human behavior resulting from cultural, economic or other forms of deprivation; effectively instruct physically and mentally disabled adults in parenting and household skills; deal with physically and sexually abused children; prepare basic written reports; recognize and report specific indications of need for social services; maintain confidential information in accordance with legal standards and/or County regulations; establish and maintain effective working relations with co-workers, outside organizations, and the public.


These standards are typically attained with EITHER the equivalent to completion of two (2) years of college, including fifteen (15) semester units in social welfare social/human service, sociology, or other social or behavioral science*; OR two (2) years of full-time experience in a public or private Social Services agency providing services to disadvantaged adults or children. *Examples of social or behavioral science courses include: anthropology, criminal justice, economics, education, ethnic studies, history, human development, law, nursing, nutrition, philosophy, political science, psychology, public health, religion, social welfare, sociology, welfare, women’s studies.


IDEAL CANDIDATE


The ideal candidate will have experience working with children, adults who are struggling with drug and alcohol dependence, domestic violence, mental health, possess good communication skills and a compassionate attitude, and work well with a varied and often unpredictable array of job duties. This Social Service Aide supports the work of Children’s Protective Services Assistant Social Workers and Social Workers in serving the needs of parents and children who have been victims of abuse, neglect and Trauma. Typical duties include: transporting and accompanying clients to medical appointments, providing referrals to services, assisting with the completion of applications and court ordered activities, making follow-up home visits to provide support and to check on client status; arranging, supervising and documenting court ordered visitation and a variety of clerical functions related to maintaining client records.


SPECIAL REQUIREMENTS


Some positions in this classification may require possession of a valid California driver’s License. Employees who drive on County business to carry out job-related duties must possess a valid California driver’s license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.


SUPPLEMENTAL QUESTIONS


Responses to the following must be submitted with a completed application.


1. Do you have two (2) years of college, including fifteen (15) semester units in social welfare social/human service, sociology, or other social or behavioral science? Yes___No___

2. If yes, please list the courses and number of units. If no, please type “n/a.”

3. Do you possess two (2) years of full-time experience in a public or private Social Services agency providing services to disadvantaged adults or children? Yes___No___

4. If yes, please describe your experience, including the number of years of experience and with which organization. If no, please type “n/a.”

5. Do you possess a valid California driver’s License and are you able to be insured under the County insurability requirements (Personnel Rules Chapter 33) as part of your job duties? Yes ___ No ___


PHYSICAL DEMANDS AND WORK ENVIRONMENT


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move more than fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. Exposure to unsanitary conditions, e.g., spoiled foods, feces, urine, and disease. The noise level in the work environment is usually moderate.


OTHER CONSIDERATIONS


• All new employees are required to have their paycheck directly deposited to a bank account.

• Some positions may require a valid California driver’s license and acceptable driving record according to County policy.

• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.

• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.

• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.

• Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California (UPEC) – General Unit.

• Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute 7% of his/her pay to this plan, or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at http://www.co.shasta.ca.us/index/support_index/personnel/benefits.aspx for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.


APPLICATION AND SELECTION PROCEDURES:


Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on April 22, 2015. A cover letter and/or resume will be accepted in addition to the application form but will not serve as a substitute for a completed application. Incomplete applications will not be processed. It is not acceptable to complete the application with statements such as, “See/Refer to Resume,” or “See Attached.” Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.


Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.


Veterans’ Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.


Applicants are encouraged to apply on-line at http://agency.governmentjobs.com/shasta/default.cfm or submit an application to the Shasta County Personnel Office.


Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.


SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515



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