Reports to Division or Department Head or designated manager or supervisor.
Preference will be given to current Town of Greenwich employees who are members of GMEA.
ALL APPLICANTS, except for current union represented Town of Greenwich employees, MUST PAY A NON-REFUNDABLE FEE OF $20 which must be received by the Town of Greenwich Human Resources Department no later than the close date. Failure to pay this fee by the deadline will disqualify candidates from continuing in the process.
Please ensure that you submit your application prior to making the payment and that the application and payment are made by the close date.
You may pay online. To do so click HERE or you may also visit officialpayments.com and click on local payments category. Choose State of Connecticut, Town of Greenwich Human Resources and Application Fee and fill out the remaining pertinent information. Do this no later than the close date. You will not receive a prompt to make this payment.
If you choose not to pay on line, the Town is only accepting certified checks or money orders payable to the Town of Greenwich, Human Resources Department. Personal checks or cash will not be accepted.
If you wish to drop the payment off in person, the HR Department is open Monday through Friday 8:00 a.m. to 4:00 p.m.
The fee is charged to defray the cost of processing applications. The fee is non-refundable and will not be returned if you decide you did not want to apply for that test, your application is disapproved, you do not take the test(s) or you are not successful on the examination. Also, the fee payment cannot be transferred to another examination.
Qualifications:
Graduation from High School plus three (3) years related clerical experience with at least one (1) year of experience in a fast-paced, customer service, computerized environment, or an equivalent combination of education and experience.
Some assignments may require the ability to operate a motor vehicle.
Upgrade Requirements from Administrative Staff Assistant I:
One (1) year satisfactory work experience in a full-time ASA I GMEA represented position, plus technical certification or technical skills training.
EXAMINATION:
100% Written Examination
Pass/Fail Computer Skills Examination
Job Description:
Department : Various
Division : Various
Bargaining Status : GMEA
Salary Range : G-D
Job Code : 9301
Date Created : September 2001
Last Amended : March 2006
ESSENTIAL FEATURES :
Performs a variety of moderately complex clerical administrative work responding to and directing telephone calls, receiving, preparing, recording and correcting routine information and correspondence, arranging meetings and scheduling appointments; maintains a variety of records, manual and electronic indices, and routine and confidential files.
Provides customer service in person and via phone responding to inquiries or complaints in accordance with established departmental procedures and policies; assists the public, students, parents or employees by providing accurate information, assisting with forms or statements, resolving problems and providing follow up or referral as needed.
Maintains and updates as required, policies, regulations and guidelines; prepares and processes general correspondence, and other documents such as certificates, deeds, etc. in accordance with departmental rules, policies and regulations, utilizing knowledge of departmental activities and procedures, some of which may be of a confidential nature.
Compiles narratives and reports, coordinates activities and organizes schedules.
Performs routine and complex data entry, reviewing data for accuracy, checking calculations, preparing and reviewing spreadsheets and reports.
Produces documents, in rough draft or final copy as well as forms and templates from draft materials using various computer programs; makes revisions as requested by originator; proofreads documents.
Monitors and maintains detailed records, conducting research, updating and correcting records and reporting changes as necessary; prepares and types necessary information for records;
Collects and handles cash related to department or division transactions.
May coordinate the training and cross training of office personnel; may schedule and oversee work of subordinates; coordinating back-up personnel, monitoring daily time sheets and monthly absentee reports as assigned.
Performs related work as required; may serve as notary public.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
Considerable knowledge of business practices and procedures, business English including general office terminology and business financial transactions.
Working knowledge of division policies, procedures, and regulations.
Skilled in the operation of a personal computer and related computer software; proficient in the Microsoft Office Suite.
Ability to communicate effectively, dealing tactfully and courteously with officials, professionals and the public; ability to establish and maintain harmonious working relationships with superiors, peers and subordinates.
Ability to compose correspondence, maintain complex clerical records, prepare reports from records and format statistical reports for presentation.
Ability to make simple to moderately complex computations, maintain financial records and prepare financial reports.
Ability to make routine decisions in accordance with laws, ordinances, regulations and departmental policies and procedures and to maintain confidential information
Ability to multi-task and to perform a variety of functions in a fast-paced environment; ability to handle routine office administration and oversee work of others as assigned.
Ability to work independently with minimal supervision.
Ability to operate standard office equipment and to learn industry-specific software as required by the division.
Willingness to accept monetary responsibility.
Supplemental Information:
All positions may be subject to an interview process.
The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the examination, or any part thereof.
The eligible list containing the names of successful examination candidates will be in force for a minimum period of six (6) months, and will allow candidates to be considered for appointment to this position and any others in the same class, which may become available during that timeframe.
All outside candidates will be required to undertake and successfully pass a pre-employment medical examination, which includes a substance abuse test, given at the Town’s expense prior to employment if conditionally offered a part time, full time or safety sensitive position.
Certain categories of Town employees (Police, Fire, Nurses, etc.) are at special risk of Hepatitis B and will be offered a protective vaccination beginning the first day of employment. New, regular full time employees will be required to demonstrate their vaccination status against Hepatitis B.
The Town of Greenwich has implemented a policy of background investigations all full and part time positions prior to hiring as part of the reference checking procedures for outside candidates. The investigation will only be conducted as the last step prior to an offer. Refusal to sign the release form will terminate the candidate’s further consideration.
If claiming veteran’s preference, proof (DD-214) must be submitted at the time of application.
EmoticonEmoticon