Job Title: Customer Service Sales Representative
Job Location: Work remotely from your home office
About Us
Alan’s Factory Outlet has been helping people for over 12 years with their storage building, garage, carport, gazebo and pergola needs. Amazing friendly customer service is what we are passionate about.
Job Duties
You will be responsible for answering live calls, returning potential customer and customer phone calls and emails concerning questions about products, pricing, navigating on website, taking and processing orders, status checks on orders, etc. No cold calling all customer interactions are us helping customer who are either calling us or emailing us about our products.
Must be able to handle fast paced sales and customer service work environment. Handle customer objections and complaints. Must know all product information and give accurate pricing on all products.
You will need to be able to answer or return 50 to 100 calls a day.
You must have a computer with high speed internet, phone headset, calculator and quiet workspace for this home based position.
Qualifications
At least 3 years of sales or customer service experience with proven track record.
Integrity, honesty, loyalty, ethics, trust worthy, willingness to learn, quick learner, friendly voice, positive, enthusiastic, passion, great communication skills, problem solver, team player, accuracy, willingness to take on new projects.
Salary and Benefits
40 hours a week full time, winter months could possible be part time but most likely full time year round. Monday through Friday 9AM to 5PM. Starting pay is $16.00 hour.
Job Type: Full-time
Salary: $16.00 /hour
Required experience:
- Sales or Customer Service: 3 years
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