Appointment Scheduler (work from home!) - Telelanguage - Arizona





Responsibilities:
  • Accessing company online scheduling program using computer and headset in order to meet customer requests for interpreters.

  • Assist our customers over the phone with their interpreter scheduling requests, answer questions, and communicate with Portland call center based agents.

  • Connect customers and interpreters using company online portal.

  • Communicate effectively using scripted material, policy, guidelines and procedures.

  • Query information within the company data bases in order to support customers using our products and services.

  • Maintain productivity goals and quality assurance standards.

  • Adhere to our formal attendance expectations and overall company policies and procedures.

  • Attend all mandated virtual training sessions, including ongoing training and development plans.

  • Other projects and duties as assigned.

Requirements:

  • Excellent communication and customer service skills, as well as the ability to communicate remotely with our main call center in Portland, Oregon by phone, email and instant messaging.

  • Solid computer skills including Internet knowledge, troubleshooting (such as basic searching and queries), IM, and email

  • Must be organized and self-motivated

  • Full-time availability (40 hours)

Benefits:
401k, Medical/Dental

Hourly pay $10/hr





original job




» Apply Now



Please review all application instructions before applying to Telelanguage.










» Apply Now



Please review all application instructions before applying to Telelanguage.





13 reviews



TELELANGUAGE operates on the fundamental belief that individual differences will produce genuine competitive advantages in a global market….







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