Front Desk Agent - Room Mate Grace - New York, NY

Room Mate Hotels is an International Brand of hotels with one its most popular hotel located in the heart of Times Square. Room Mate Grace is currently seeking a Full Time Bilingual Front Desk Agent who can deliver dynamic guest services. Description – welcome guests to the hotel with a “Room Mate Smile”- check in/check out procedures- confirm guest reservations, assign rooms and activate keys- verify and process all payment types and charges- communicate guest needs to other departments- respond and follow up on guest requests and complaints- balance and drop receipts and deposits at the end of shift- anticipate guest needs. Requirements – working knowledge of Opera PMS- the ability to follow detailed procedures- confidence in cash handling- bilingual in English and Spanish a must (any other language is a plus)- natural communicator with exceptional people skills- customer service and Front Office experience. Position start at $15 per hour with an increase after successful completion of probationary period. Benefits include : Medical, dental, vision, 401K, transitchek savings, lunch coupon, and discount stay at other Room Mate Hotels. Required experience: Room Mate Hotels is an Equal Opportunity Employer. We evaluate qualified regardless of race, color, religion, sex, origin, disability, veteran status or other characteristic protected by law candidates. Required experience: » Apply Now Please review all application instructions before applying to Room Mate Grace. Recommended Jobs Front Desk Manager Marriott International, Inc – New York, NY Marriott International, Inc – 23 days ago

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Please review all application instructions before applying to Room Mate Grace.

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