Located on the ground floor of the combined Washington State Patrol and WSDOT facilities in Parkland, the Olympic Region TMC is a room full of computers, television monitors, and communications equipment. TMC operators use a variety of Intelligent Transportation System (ITS) devices to keep abreast of what drivers are doing, what our field staff members are doing, and how the entire freeway system is functioning. The traffic and incident information they collect is then passed on to motorists, response agencies, and the media. By keeping travelers informed, the Olympic Region TMC increases the efficiency and safety of the Olympic Region and the Tacoma/Olympia area freeways.
As a Traffic Safety Systems Operator you will:
Communicate effectively, both orally and in writing, within WSDOT, with other agencies, and the general public, in emergency situations, and under stress and pressure.
Operate a personal computer workstation utilizing engineering, computing, and work processing programs including but not limited to Excel, Word, Internet Explorer, and programs specifically designed for operating ITS equipment.
Operate computer enhanced information systems.
Operate multi-line telephones and an 800 MHz radio system.
Update WSDOT website, Highway Advisory Radio (HAR), Dynamic Message Signs (DMS), and computer systems.
Monitor video and traffic sensors.
Independently observe and monitor camera images, computer images, and other electronic control systems.
Alert maintenance personnel, WSP, and other agencies to receive and disseminate emergency information and potential hazards.
Candidates will be considered at the Traffic Safety Operator 1:
An ideal candidate will have the following:
One (1) year experience operating radios, telephones and computers in a dispatch environment working with multiple units. Or a dispatcher training certificate.
The flexibility to work a variety of shifts to include day, swing, night, weekends, and holidays to assist in 24/7 operations of the TMC.
Basic typing / keyboarding skills.
Efficiently perform multiple functions and provide customer service using a radio, telephone, computer, and in-person contact.
Strong interpersonal skills with the ability to communicate effectively to a diverse group of professionals and customers.
Experience working in a fast-paced environment and under stressful situations.
The ability to sit for long periods of time during emergency situations.
Note: This position is covered by a union shop provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the WFSE, or arrange to pay to that union a fee equivalent to its regular monthly dues. The union shop provision shall be effective on the first day of the month following the employee’s initial 30 days in this classification.
How to Apply: Applications for this recruitment will only be accepted electronically. Please select the green apply button at the top of this announcement for instructions. You may need to create a profile and account in Washington State’s automated tracking system, NeoGov. To be considered for this position you will need to answer any supplemental questions. As part of these questions, you will need to provide a letter of interest. Your letter of interest should clearly explain how your experience, training, and education make you a viable and competitive candidate for this position.
Contact us: For inquiries about this position, please contact Matt Elam at 360-705-7509 or email to elamm@wsdot.wa.gov . Please reference recruitment number 2016-OR-022 .
The Washington State Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, and disabled and Vietnam era veterans are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Office of Human Resources, at 360.705.7042 or email at jobinfo@wsdot.wa.gov .
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