Job no: 495701
Work type: Fixed Term Staff
Location: United States of America
Categories: Human Resources, P-4
If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you.
For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
Purpose of the Positions
The incumbent of this post will provide technical leadership for creating and implementing career development frameworks, systems and tools that focus on delivering results for children.
The incumbent will report to the Chief, Performance Management and Career Development Section, and will collaborate with a number of other units within and beyond UNICEF’s HR community, for example in the context of UNICEF mobility exercises. The incumbent will manage a network of global career development consultants, as well as institutional coaching and training providers.
Key Expected Results
The HR Manager will manage key projects and initiatives in support of a corporate culture to expand and solidify a strong career support mechanism for UNICEF staff members, while providing support to managers to help cultivate open career discussions with their teams. He/she will;
• Co-create the design and lead the application of a career development framework and career development tools for UNICEF staff, including e-learning and face to face learning, mobility programme support, intact team support around career conversations, and outreach to Regional and Country offices.
• Develop systems, tools and processes that help staff better navigate their career development within the organization, based on individual strengths and learning needs, including, but not limited to career lattices, stretch assignments, enhanced work/life discussions, and also support managers with tools to handle more regular and effective career conversations, and support better regional and global movement and mobility.
• Implement and manage the introduction of an individual career development plan all staff;
• Create, launch and manage the My Career portal on AGORA, UNICEF’s electronic learning platform, which currently hosts resources and e-learning materials on career and professional development; continue to expand offerings and manage the “Ask an Expert” function.
• Manage client support in the area of career development and oversee career counseling across the organization, helping to support Regional and Country Offices, as well as HQ divisions.
• Stay relevant and up-to-date with market practices and external networks. Use this knowledge to identify areas for improvement, share insights with global teams, and build capability in the Performance Management and Career Development Section and wider HR community.
• Manage a network of technical experts, trainers, counsellors and contracts with external knowledge and service providers. Deliver career counseling and training as needed.
• Support the Performance Management and Career Development Section and other units within and outside DHR in support of HR transformation for better delivery of results for children.
Qualifications of a Successful Candidate
• An advanced university degree (Master’s) in Human Resources, Business Administration, Psychology, Social Sciences, or a related technical field(s) is required.
• Professional certification or additional training in relevant areas is desirable.
• A minimum of eight (8) years of relevant experience in human resources management, staff development, career development or related areas, is required.
• Prior experience in designing and delivering career development workshops and conducting career counseling/coaching is highly desirable.
• Prior experience in change management and implementation of new career development tools and frameworks in complex and/or decentralized organizations is desirable.
• Leading-edge knowledge and skills in career coaching, career/professional development, training, TTT, e-learning tools and delivery of global programmes is highly desirable.
• International experience is highly desirable.
• Fluency in English (written & verbal) is required. Knowledge of an additional UN language (Arabic, Chinese, French, Russian, Spanish) is desirable.
Competencies of a Successful Candidate
• Strong people skills; focused on solutions; ability to work with ambiguity and build consensus across diverse and global teams.
• Ability to balance strategic thinking and flawless execution across a complex global organization.
• Consistently achieves high-level results, managing and delivering projects on-time and on-budget
• Communicates effectively to varied audiences, including during formal public speaking.
• Creates and encourages a climate of team-working and collaboration in a multi-cultural environment
• Sets high standards for quality of work and consistently achieves project goals.
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