Medical Receptionist/Front Desk job - Omaha Imaging - Omaha, NE






ESSENTIAL FUNCTIONS


Perform all clerical duties required to fully schedule patients for diagnostic radiology procedures in accordance with Center policies, practices and protocols.


  • Greet patients at the registration desk in a prompt, professional and friendly manner. This includes verbally verifying all patient demographics, securing signatures on applicable authorizations, histories and other forms, and preparing patient file for technologist.

  • Collect payments from patients to include researching balances due if necessary, providing accurate change, documenting receipts properly and processing credit card payments.

  • Handle incoming and outgoing telephone calls to schedule patients for diagnostic imaging procedures.

  • Counsel referring physician offices about diagnostic imaging procedures, prep instructions, pre-certification requirements and other key information to support the center’s scheduling process.

  • Research and verify patient insurance benefits to include obtaining pre-certification and authorization when applicable and advising patients about co-insurance and deductibles.

  • Provide excellent service to all customers (internal and external) with a positive, helpful attitude.

  • Request outside films, reports and labs from referrers and patients as necessary based on the diagnostic imaging procedure being performed.

SKILLS & ABILITIES


  • Medical Office experience preferred.

  • Excellent customer service and communication skills required.

  • Excellent phone etiquette needed.

  • Excellent organization skills needed.

  • Ability to multi-task required.


Indeed 3 days ago





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