Training Officer (CS004961) (26982524) - reed.co.uk




This is a full time, permanent position.


Our client, a successful and rapidly expanding newspaper publishing company, has an exciting opportunity for a Training Officer based at their offices in High Wycombe. This is a 6 month contract and the role will focus on working with the centralised recruitment multi-media sales teams to deliver induction, product, systems & sales training to all new team members.


Duties of the role will include:


  • Coaching and mentoring individuals on a one to one basis.

  • Ensuring effective delivery of training and development solutions through planned and structured communication.

  • Collate feedback and evaluate the impact and effectiveness of the training.

  • Induct all new team members to required standards.

  • Keep abreast of training and development best practice.

  • Manage relationships with internal and external customers, ensuring standards are achieved.

  • Project planning.

The successful candidate will possess the following skills:


  • Strong Telesales / Sales and customer service background.

  • Exceptional communication skills (oral and written).

  • A proven track record of reaching targets and delivering training programmes.

  • Facilitating groups of learners and steering events so that objectives are achieved despite range of different start points.

  • Experience of designing, delivering and evaluating effective training solutions.

  • Coaching skills.

  • Intermediate or advanced level knowledge of PowerPoint, Excel and Word.

  • First-class presentation skills.




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