Office Assistant - Contract job - Community Development Commission of the County of Los Angeles - Palmdale, CA

Provides clerical support to case management team by receiving and processing highly confidential client information through the DPSS Leader System. Provides clerical support to the Palmdale Office, including answering, screening, and routing a high volume of telephone calls, responds and provides accurate program information to the public; prepares documents for mailing and monitors its return, retrieves 3 rd party income data, and documents pertinent client information in computer system. Operates office equipment including the Division’s document imaging system; prepares and issues routine notices; assists at client interview sessions, sorts and delivers mail; orders office supplies, and maintains records of supplies; and performs other related duties as assigned. Regular attendance is an essential job function.

Desirable Qualifications:


Education equivalent to high school graduation and some college coursework and three years of receptionist or office management experience. A high school diploma and four years of receptionist or office management experience may be considered in lieu of the college coursework. Must be computer literate and have a minimum of two years direct experience working with the public, particularly the low- income population, and special needs populations. Experience with Microsoft Excel and Word is highly desirable.


Must be able to multi-task; perform well while maintaining a calm, professional demeanor in a fast-paced team-oriented environment. Must work independently with minimal supervision, possess strong judgment and decision-making skills and effective oral and written communication skills, and be able to establish and maintain cooperative working relationships with staff, public, and other agencies.


Possession of a valid California Driver’s License and an acceptable driving record is required. This is a grant-funded position. Continuation of employment is dependent upon continued funding.


Successful applicants must complete a thorough background investigation, including a fingerprint search Examples of disqualifying factors discovered during this investigation include: any felony convictions, job related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (four (4) or more moving violations within the last two years; failure to appear; at fault accidents; suspended license; driving under the influence), poor employment history, substance abuse, and anyone on probation. I understand that a criminal background check is required by law.


Division management will establish and implement screening criteria to comparatively and fairly evaluate the qualifications of all applicants, based on the application materials submitted and the needs of the Division . Only those applicants, whose qualifications most closely meet the needs of the Division, will be invited for an interview appraisal, written exercise and software skills test. Those applicants who do not complete the application form and supplemental questionnaire may be disqualified.


OPEN UNTIL FILLED. APPLY IMMEDIATELY, POSITION MAY CLOSE WITHOUT PRIOR NOTICE.


RECRUITMENT NUMBER: 15040


Supplemental Questionnaire:



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