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Job Number:
150005YG
)
As a Receptionist/Ticket Agent, you will be responsible for greeting and welcoming visitors and guests to the Caterpillar
Visitors Center.
Job Duties/Responsibilities may include, but are not limited to:
* Selling tickets to the Caterpillar Visitors Center – process all transactions in the POS ticketing system according to
policies and procedures.
* Providing accurate balance of all monies through the ticketing system.
* Opening and closing duties of the assigned ticket station.
* Assisting with group visits and field trips.
* Admitting guests in to the Caterpillar Visitors Center and ensuring their safe entrance / exit in to the theater / galleries /
special events.
* Contacting the appropriate CVC staff member when visitors arrive.
* Answering incoming telephone calls and routing calls to the appropriate employee.
* Answering guest questions about the Caterpillar Visitors Center, the Riverfront District and Peoria.
* Maintaining the safety, clealiness and organization of all areas.
* Providing support in the exhibition galleries as needed.
* Providing assistance to Caterpillar Visitors Center managment as needed.
Required Qualifications:
* A High School Diploma or equivalent GED certificate is required.
* Desire to learn the Caterpillar Visitors Center content and culture and enthusiastically communicate it with guests.
* Ability to perform in a fast paced environment, to multi-task and to troubleshoot guests problems while being friendly and
outgoing.
* Ability to work rotating shifts, weekends, evenings and holidays.
* Ability to utilize keyboarding skills for 50% of the workday.
* Ability to sit up to 90% of the workday.
* Ability to work independently.
* Ability to access, edit, print and maintain several ticketing documents
* A minimum of one year customer service or general office experience
Desired Qualifications:
* Previous cash handling experience
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.caterpillar.com/careers.
Caterpillar is an Equal Opportunity Employer (EEO).
Your road to success is built through a Caterpillar career. As part of the talented Caterpillar team, you appreciate that working for a global leader creates endless opportunities for you.
Unposting Date
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Jun 18, 2015, 11:59:00 PM
Primary Location
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United States-Illinois-Peoria
Job
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Human Resources
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