Receptionist/Operator job - Caterpillar - Peoria, IL

Receptionist/Operator



(

Job Number:

150005YG

)

As a Receptionist/Ticket Agent, you will be responsible for greeting and welcoming visitors and guests to the Caterpillar

Visitors Center.


Job Duties/Responsibilities may include, but are not limited to:


* Selling tickets to the Caterpillar Visitors Center – process all transactions in the POS ticketing system according to

policies and procedures.


* Providing accurate balance of all monies through the ticketing system.


* Opening and closing duties of the assigned ticket station.


* Assisting with group visits and field trips.


* Admitting guests in to the Caterpillar Visitors Center and ensuring their safe entrance / exit in to the theater / galleries /

special events.


* Contacting the appropriate CVC staff member when visitors arrive.


* Answering incoming telephone calls and routing calls to the appropriate employee.


* Answering guest questions about the Caterpillar Visitors Center, the Riverfront District and Peoria.


* Maintaining the safety, clealiness and organization of all areas.


* Providing support in the exhibition galleries as needed.


* Providing assistance to Caterpillar Visitors Center managment as needed.


Required Qualifications:


* A High School Diploma or equivalent GED certificate is required.


* Desire to learn the Caterpillar Visitors Center content and culture and enthusiastically communicate it with guests.


* Ability to perform in a fast paced environment, to multi-task and to troubleshoot guests problems while being friendly and

outgoing.


* Ability to work rotating shifts, weekends, evenings and holidays.


* Ability to utilize keyboarding skills for 50% of the workday.


* Ability to sit up to 90% of the workday.


* Ability to work independently.


* Ability to access, edit, print and maintain several ticketing documents


* A minimum of one year customer service or general office experience


Desired Qualifications:


* Previous cash handling experience


Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.caterpillar.com/careers.


Caterpillar is an Equal Opportunity Employer (EEO).

Your road to success is built through a Caterpillar career. As part of the talented Caterpillar team, you appreciate that working for a global leader creates endless opportunities for you.

Unposting Date



Jun 18, 2015, 11:59:00 PM

Primary Location



United States-Illinois-Peoria

Job



Human Resources



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