Call Center Representative (Salt Lake City, UT) - Overstock.com - Salt Lake City, UT

Call Center Representative – (Salt Lake City, UT)

Overstock.com, one of the world’s most recognizable e-commerce brands is looking for Call Center Representatives to join our Salt Lake City, UT team. With our central call center location many of our current call center reps live in or near Salt Lake City, West Valley City, Taylorsville, Murray, or North Salt Lake.

At Overstock, we truly take care of our customer service employees. From competitive compensation, top notch benefits and employee banquets to over-the-top events and free private concerts. Previous experience not necessary. If you have food service, retail, collections, finance, sales, data entry or other customer service experience we want to talk! If you live in or near Salt Lake City, West Valley City, Taylorsville, Murray, or North Salt Lake we want to talk!


Attend our job fair


Thursday, 9/3 from 2PM – 6M


1984 S 4800 W, Suite B


Salt Lake City, UT 84104


How our call center team in SLC, UT contributes to Overstock’s success:


Take care of customer contracts, which include placing orders, reviewing existing order status, setting up returns for dissatisfied customers and completing follow-up items

Communicate with customers via phone, email and/or chat to provide information about products and services.

Provide world-class customer service in a call center environment


What we look for:
Great written and verbal communication skills

Proficient with email, internet and Microsoft Office Suite

Ability to quickly pick-up on new customer service applications

Great attitude and ability to connect with customers

Inbound customer service experience is a bonus, but not required


What we offer:
Competitive pay & tier program

Various shifts (days and nights, weekends and work from home)

One of the best work environments that only a top technology company can provide (ping pong, scooters, etc.)

Medical, dental, vision, employee assistance, long & short term disability and tons more

Employee discounts, free Club O membership and loads of perks

Many opportunities for advancement

Short commute for those living in or near Salt Lake City, UT


Previous customer service experience not required



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