GENERAL SUMMARY
Responsible for the software systems used in day-to-day operation of the business. This involves maintenance, project leadership, and hands on technical work to accomplish goals and priorities.
ESSENTIAL JOB FUNCTION
- Manages the implementation, ongoing support and integrations of business applications systems
- Manages the reporting and data analysis needs of users
- Participates in the evaluation of new business application systems
- Detects, diagnoses, and resolves problems with business application systems
- Maintains extensive knowledge of the integration and relations between multiple complex application systems
- Works with users to define system requirements and resolve problems
- Builds relationships with internal business units to understand their business and identify opportunities for system enhancements
- Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
- Designs, codes, tests, debugs, and documents those programs. May work with other programmers depending on size of project.
- Competent to work at the highest technical level of all phases of applications systems analysis and programming activities
- Regularly provides guidance and training to less-experienced analysts/programmers
- Participates in the evaluation and selection of vendors
- Handles problems with vendors or products as necessary
- Manages individual projects, including estimates and timelines, and leads implementation to ensure that specifications are met
- Participation in rotating off-hours and weekend on-call duties are required
EDUCATION/EXPERIENCE
- Bachelors degree in Information Technology or related field
- 7+ years experience in a multi-channel environment supporting operations
PHYSICAL REQUIREMENTS
- Regularly sit for extended periods of time
- Use computer equipment including keyboard, mouse and monitor 4-8 hours daily
MINIMUM JOB REQUIREMENTS
- Strong understanding of business processes including supply chain, inventory, sales, marketing, and forecasting
- Experience evaluating current practices for efficiencies and improvements
- Knowledge of SQL, XML, and one common programming language
- Excellent organizational and project management skills including ability to organize time, work on multiple tasks, and follow through to completion of task or project
- Ability to create and write clear, complete documentation of systems and procedures
- Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy
- Self-motivated and able to work independently or with a team
- Committed to providing excellent service and support to IS customers
- Experience with Dynamics AX a plus
Job Type: Full-time
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Please review all application instructions before applying to King Arthur Flour.
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