JOB DESCRIPTION:
We are currently looking for 2 Front Desk Agents to join our team at the Holiday Inn Express Pine Bluff Camden Road. The specific shift would require the individual to work from 3 pm to 11:30 pm and or 7am to 3pm. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. Key responsibilities of a Front Desk Agent include: * Checking guests in and out of the hotel in an efficient, courteous and professional manner * Ensuring that special requests are noted and fulfilled * Communicating with all departments regarding in house VIPs and any special requests/needs * Promoting and selling special hotel programs, special rate packages and upgrades when appropriate * Interacting with hotel associates in a professional manner, assisting other departments with necessary information * Answering the telephone in a professional manner and assisting guests with any questions, directions, etc. * Managing and resolving all guest complaints and compliments in a professional and courteous manner * Listening and responding to guest inquiries using a positive, clear speaking voice * Maintaining an up to date working knowledge of all property amenities as well as any special events
Required education:
- High school or equivalent
» Apply Now
Please review all application instructions before applying to HOLIDAY INN EXPRESS AND SUITES.
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» Apply Now
Please review all application instructions before applying to HOLIDAY INN EXPRESS AND SUITES.
Stay Smart at the Holiday Inn Express® Hotel in Pine Bluff
Nestled in Arkansas, south of Little Rock on Interstate 530, our Pine…
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