The HR Customer Services and Solutions group is currently accepting applications to fill up to 1 temporary position at Wilson’s Creek National Battlefield, MO. Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow . Anticipated Entry on Duty: August 2015
Wilson’s Creek National Battlefield is located 10 miles southwest of Springfield, Missouri (population 150,000). All services can be found in Springfield and surrounding communities. A variety of housing can be found in Springfield and surrounding communities. No government housing is available. Wilson’s Creek is located on the northern edge of the Ozarks plateau. Four season weather occurs with hot, humid summers.
This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.
TRAVEL REQUIRED
RELOCATION AUTHORIZED
KEY REQUIREMENTS
- U.S. Citizenship required.
- Background and/or Security Investigation required.
- Selective Service Registration if applicable.
- Must possess or be able to obtain state issued driver’s license.
- Wearing a National Park Service uniform is required.
DUTIES: Back to top
Incumbent performs a full range of visitor center operations. Provides visitor information and orientation about park resources and visitor activities. Answers repetitive questions about the park and surrounding area. Operates electronic cash register, collects fees, issues passes, completes end of shift reports. Sells gift store items and assists with restocking. Answers telephone, operates audio-visual equipment, collects visitation statistics, performs minor housekeeping of information desk.
Incumbent presents interpretive talks and tours from a prepared outline. Participates in special interpretive events. Presents curriculum based education programs to visiting school groups.
PHYSICAL DEMANDS: Standing for long periods of time, walking for distances up to six miles daily, climbing and descending steep inclines, bending, and lifting moderately heavy items in a repetitive motion is required. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.
WORK ENVIRONMENT: Work is performed indoors at the visitors center as well as in outdoor areas resulting in exposure to extreme temperatures, rain, snow, wind and direct sunlight.
QUALIFICATIONS REQUIRED: Back to top
All qualifications must be met by the closing date of this announcement, Wednesday, July 15, 2015 (unless otherwise stated in this vacancy announcement).
To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below. Equivalent combinations of experience and education may also be used to qualify.
In order to qualify for this position at the GS-04 level, you must possess one of the following:
A . Six (6) months of general experience and six (6) months of specialized experience for a total of one year of experience. General experience is any type of work that demonstrates the applicant’s ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of general experience include, but are not limited to, selling merchandise, collecting and accounting for fees or other monies, greeting visitors, disseminating information, providing directions, or other work which required dealing with people on a recurring basis; and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position. Specialized experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience could include Park Guide or tour leader; naturalist; environmental educator or teacher; or other similar work. -OR- B . Successfully completed two years of study above high school (60 semester hours or 90 quarter hours) which included at least 12 semester hours in subjects such as American history, science and/or public speaking. -OR- C. Equivalent combination of experience and education.
Credit will be given for all appropriate qualifying experience. In order to receive credit for experience, your resume must clearly
indicate the nature of the duties and responsibilities for each position,
starting and ending dates of employment ( month/year ), and the number of
hours worked per week.
Credit for experience is given on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20
hours per week for two months equals one month of experience. No
additional credit is given for overtime.
In describing the nature of your duties (your experience), please
be clear and concise. We will not make assumptions regarding your experience.
Qualifying experience may be obtained in the private or public
sectors. The OPM Qualification Standards Handbook is available for review
at: http://www.opm.gov/qualifications .
IF USING EDUCATION TO QUALIFY, you MUST provide
transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a
list with all your courses, grades, semester, year, and credit for the
course. All materials must be submitted by the closing date of this
announcement.
Education must be accredited by an accrediting institution
recognized by the U.S. Department of Education in order for it to be credited
towards qualifications. Applicants can verify accreditation at the
following website: http://www.ed.gov/admins/finaid/accred/index.html . All
education claimed by applicants will be verified by the appointing agency
accordingly.
Foreign Education: Education completed
outside the United States must have been evaluated by a private U.S.
organization that specializes in interpretation of foreign educational
credentials, commonly called a credential evaluation service or education that
is recognized by the Secretary of Education from an accredited body http://ope.ed.gov/accreditation/ . It is the applicant’s responsibility to provide
such evidence when applying for Federal jobs.
You may be required to operate a
government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year
thereafter (or more frequently if management determines such need exists), you
will be required to sign an affidavit certifying to your possession of a valid
State issued driver’s license that is current and has not been revoked,
suspended, canceled, or otherwise disqualified in any way to prohibit your
operation of a motor vehicle. You will also submit a photocopy of your valid
State issued driver’s license prior to your first official motor vehicle
operation, and again every year, or more frequently if management determines
such need exists. Lastly, you may be required to submit (within a State
sealed envelope or submitted directly by the State authorities), and at your
own expense, all certified driving records from all States that discloses all
valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s
license.
- Must wear the National Park Service uniform and comply with National Park Service uniform standards.
- May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends.
- Occasional travel is not b e required.
- Occupancy in government housing is not be required for this position.
- Government housing is not av ailable.
- Overtime is not required.
- All federal employees are required to have federal payments (salary) made by direct deposit.
- Males born after 12-31-1959 must be registered or exempt from Selective Service (visit www.sss.gov).
HOW YOU WILL BE EVALUATED:
The assessment questionnaire is designed to measure your ability in the following competencies needed to successfully perform the job:
- Ability to communicate orally to diverse groups.
- Ability to communicate effectively.
- Skill in operation of a busy visitor center.
- Ability to deliver historical information through prescribed talks/demonstrations.
Basis for Rating: Your application will be evaluated and rated using Category Rating Procedures. Candidates will be ranked into 3 categories:
- Best Qualified – applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position.
- Well Qualified – applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
- Qualified – applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.
After the job announcement closes, a review will be conducted of
your resume and supporting documentation. We will ensure you meet the
qualification requirements and the application materials support the rating
received. If you rated yourself higher than what is supported by your
application material, your score will be adjusted and/or you may be excluded
from consideration for this job. Please follow all instructions
carefully. Errors or omissions may affect your rating or consideration
for employment. To preview the Assessment Questionnaire, click on the following
link View Occupational Questionnaire .
Veterans Preference : If you are a veteran with preference eligibility and you are claiming 5-points veterans’ preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans’ preference, you must also submit an SF-15, “Application for 10-Point Veterans’ Preference” plus the additional proof required by that form. For more information on veterans’ preference see http://www.usajobs.gov/Veterans
Veterans Preference applies to category rating after candidates are assessed. Preference eligibles who meet the qualification requirements are assessed and placed in the appropriate quality categories. Preference eligibles receive veterans’ preference by being listed ahead of non-preference eligibles within the same quality category in which they are placed. No preference points, i.e., 5 or 10 points, are added to the preference eligibles’ rating. An agency may not select a non-preference eligible if there is a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.
Preference eligibles who meet the qualification requirements for the position and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible over a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.
BENEFITS: Back to top
Temporary employees are eligible for sick leave and annual leave, f or additional information please c lick here: benefits
Participation in the Federal Employees
Health Benefit (FEHB) program – Employees on temporary appointments, seasonal
schedules who will be working a schedule of less than six months per year, and
intermittent employees who are expected to work 130 hours per month or more for
at least 90 days will be eligible to enroll in an FEHB plan. Employees electing
to participate in the FEHB will be responsible for the employee share of the
premium while on the official agency roles, which is deducted from bi-weekly
earnings. After separating from federal employment, employees will be offered
to continue participation in FEHB under the Temporary Continuation of Coverage
(TCC) option. Employees electing to continue coverage under the TCC provision
will be responsible for the full premium amount plus a 2% administration fee.
OTHER INFORMATION:
Current surplus and current or former displaced Federal
individuals who have special priority selection rights under the Agency Career
Transition Assistance Program (CTAP) or the Interagency Career Transition
Assistance Program (ICTAP) must be well qualified for the position to receive
consideration for special priority selection. Well qualified means that the
applicant meets the following: OPM qualification standards for the position;
all selective placement factors, where applicable; special qualifying
conditions that OPM has approved for the position, where applicable; is
physically qualified with reasonable accommodation, where appropriate to
satisfactorily perform the duties of the position upon entry; and is rated by
the organization at least at the well qualified level on all KSAs.
Federal employees seeking CTAP/ICTAP eligibility must submit proof
that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704
for ICTAP. This includes a copy of the agency notice, a copy of their
most recent Performance Rating, and a copy of their most recent SF-50 noting
current position, grade level, and duty location. Please annotate your
application to reflect that you are applying as a CTAP/ICTAP eligible.
If you are selected for Federal employment, you will be required
to fill out a Declaration of Federal Employment, OF-306, prior to being
appointed to determine your suitability for Federal employment and to authorize
a background investigation. Failing to answer all questions truthfully
and completely or providing false statements on your application may be grounds
for not hiring you, or for firing you after you begin work. Also, you may
be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).
For more information on seasonal employment with the National Park
Service, visit our websites at: http://www.nps.gov/personnel/seasonal.htm
- Travel, transportation, and
relocation expenses will not be paid by the National Park Service. - Do not submit photographs
with your application package.
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