Essential duties:
This position provides direct administrative support to the Child Support Establishment and Enforcement and Legal Units by:
1. Generating and submitting all requests for hearings and default orders;
2. Preparing discovery responses and other support to the legal unit as needed;
3. Acting as liaison between legal department and court personnel as needed;
4. Serving as backup for full-time child support court liaison;
5. Answering and directing telephones calls in a courteous and professional manner;
6. Maintaining customer filing system;
7. Completing special assignments as directed by supervisor complying with established deadlines and guidelines;
8. Processing all hearing notices after receiving court dates, and mailing notices to customers;
9. Sorting and delivering mail and various other clerical duties as needed;
10. Meeting with customers and referring to appropriate staff for follow-up.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Skills: Microsoft Word, Excel, Access; strong organizational skills and ability to multi-task.
Experience: Three years of related experience performing clerical duties. Experience working with legal documents and court processes, providing customer service and general administrative duties, is preferred.
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