Administrative Services – Finance Division – City Cashier:
This position opening is at the City’s Cashier counter in City Hall and is a member of the Finance Division staff, duties include:
– Providing first point of contact service to the public and City Hall staff
– Handling daily fiscal transactions
– Processing applications for business licenses and parking permits
– Processing building permit fees
Note: Candidates for this position will undergo an investigative background check with the Laguna Beach Police Department. This position will work a 7:45 a.m. to 5:00 p.m. schedule.
Community Development – Code Enforcement Division:
This position will provide clerical support to the Code Enforcement Supervisor and Officers, duties will include:
– Providing direct customer service via phone/email as first contact for public concerns
– Maintaining up-to-date and confidential information in multiple computer and filing systems
– Researching code cases and drafting correspondences for staff
– Generating case files and reports for enforcement cases
– Organizing fiscal data in Excel to generate statistical reports
Note: The schedule for this position will be 8:00 a.m. to 5:00 p.m. Monday through Friday, and may include evening hours to record and transcribe commission meeting minutes.
Based on job performance, a candidate in the position of Office Specialist may be reclassified to the position of Senior Office Specialist after six months of employment.
Selected applicants will be invited to the evaluation process for this position. This process will include a structured panel interview to be held on Friday, September 25 . Clerical skills testing may also be utilized to predict successful job performance.
The appointing authority will further review the job related qualifications of those deemed eligible for hire before making selection decisions.
Prospective Office Specialist candidates must successfully pass a thorough police background check, fingerprint check with the Department of Justice, and a pre-placement physical (includes pre-placement drug testing).
Examples of Duties:
Under the general direction of a supervisor, Office Specialists perform a variety of clerical and customer service tasks of average difficulty in support of a City department. This position is considered entry level in the clerical support series. Performs related work as required. Reports to the supervisor of the particular department to which he or she is assigned.
Assigned duties vary in character from position to position and bear a direct relationship to the functions of the department where the position is located. Employee competence and familiarity with departmental activities, including considerable knowledge of departmental procedures, policies and regulations are required.
This position processes a variety of forms, permits and other paperwork, including in some cases, departmental monies; maintains filing systems, answers phones; operates standard office equipment; compiles, tabulates and checks statistical data; orders supplies, completes forms; prepares purchase orders; claim vouchers; maintains effective working relationships with vendors; handles citizen complaints; may dispatch over a two-way radio, schedule inspections, or provide the public with information relating to the areas of responsibility of the department. Types letters, memoranda, logs and bulletins from handwritten drafts, verbal instructions; composes and types routine letters; corrects grammar, punctuation and spelling; performs other general office and departmental duties as required.
Typical Qualifications:
Any combination demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows:
Education: Graduation from high school or equivalent.
Experience: At least one year of responsible experience in general clerical work, including experience with basic filing and computer operations.
Any additional education or coursework is highly desired.
License/Certificate Requirements: Due to the performance of some field duties, which may require the operation of a personal or City vehicle, a valid California Driver’s license and an acceptable driving record are required.
Supplemental Information:
Also Required:
Knowledge of: public relations skills; modern office practices and procedures; file maintenance and record keeping systems; operation of general office equipment, including a personal computer using Windows based software for word processing, spreadsheets, and databases; basic math and cash handling; appropriate business writing utilizing correct English grammar and spelling.
Ability to: effectively multi-task and maintain effective organization of multiple projects and assignments in a busy office environment with frequent interruptions; type accurately at a corrected speed of 35 words per minute (net); understand and carry out written and verbal instructions; ability to learn and understand pertinent procedures and functions quickly as related to division and department operations; perform under minimal supervision exercising appropriate judgment and decision making; work effectively under pressure; maintain effective and cooperative working relationships with those encountered in the performance of duties, including the general public. Requires the ability to learn the operations of the department where assigned and to increase proficiency in the area of specialization.
EmoticonEmoticon