please visit Civil Service Application Requirements .
Great opportunity to become part of the King County Sheriff’s Office team! If you have a passion for customer service, public service, public safety, and working in a team environment, where every day brings new challenges, this may be the job for you! Security Screeners are tasked with the important role of keeping the building occupants safe, while establishing the tone of everyone’s visit. This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules .
WORK SCHEDULE: This position is not exempt from the provisions of the Fair Labor Standards Act, and is overtime eligible with prior approval. Typical work hours are 40 hours per week, Monday through Friday, but may vary by assignment. Some positions may be part-time at less than 40 hours per week. Additional hours may be necessary to respond to workload needs.
Job Duties:
Operate electronic walk-through metal detectors and hand-held metal detectors, police portable radios, fire extinguishers during emergencies, x-ray machine to screen handbags/briefcases and other parcels for prohibited items
Perform visual searches of bags, briefcases and other carry-in items for prohibited items
Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals
Assess situations , call for assistance from security staff and/or local police when needed, respond to requests for first aid
Interact and communicate with the general public, including those with limited or non-speaking English proficiency, individuals who may be confrontational and/or argumentative, provide information, direction, and assistance to the public
Prepare and maintain legible activity logs
Perform other duties as assigned
Experience, Qualifications, Knowledge, Skills:
Proficiency in interacting with people to explain security screening program and enlist cooperation; ability to describe procedures, articles and events and express ideas effectively and clearly
Ability to successfully complete training in the effective and safe operation of screening devices
Skill in directing the public during emergency situations
Experience in providing and delivering consistent and effective customer service
Experience and skill in responding to people of varied ethnic and social backgrounds, including those who may suffer from mental, emotional or physical disabilities
Interpersonal and professional communication skills (both oral and written), including ability to write clear and accurate activity logs, incident reports and related documents; remain calm under stress and in emergency situations; skill in dealing effectively with the public in emotional and confrontational situations and in detecting potential problems and preventing escalation
Able to use computer software applications including Microsoft Office 2007
Skill in establishing and maintaining effective, cooperative working relationships with security and police staff and other county employees
Must successfully complete First Aid and CPR training
With or without reasonable accommodation, the physical and mental requirements of this position include; frequent sitting , standing and walking, which may be required for long periods of time and exposure to various temperature changes near building entrances Highly Desirable Qualifications:
At least one year of experience in a face-to-face customer service workplace
Knowledge of appropriate methods for operating security screening equipment and properly identifying prohibited items
Experience working in a security role
Supplemental Information:
General Timeframe: The timeframe and order of this recruitment is provided below. Please note that dates are subject to change based on resource availability .
March 29 – 30, 2016; Written Examination
April 13 – 14, 2016; Oral Board Examination UNION MEMBERSHIP: This position is represented by the International Brotherhood of Teamsters, Local 117 and therefore require union fees.
CONTACT INFORMATION: If you have questions regarding this job announcement, please contact Civil Service HR Analyst Mei Barker, at 206-477-7279 or by email at mei.barker@kingcounty.gov .
EmoticonEmoticon