Essential Functions/Responsibilities:
Essential
Functions/Responsibilities:
Responsible for:
• Maintaining floor and stock areas consistent with store
standards.
• Supporting the Operations Team to ensure new merchandise is
unpacked and displayed in a timely manner and stored in a place that does not
obstruct customer access to the department. Following the ROCC the Dock process
• Ensuring timely set-up including signage for promotional
events.
• Following procedures for all systems including counts,
markdowns, re-tickets and inventory control.
• Maintaining Belk professional dress standards and
appearance.
• Cooperating with fellow associates and management. Work
professionally and pleasantly with co-workers, customers and managers to
accomplish defined tasks.
• Complying with store policies including but not limited to
those concerning attendance and tardiness.
• Accepting additional duties or sharing responsibilities
during busy times and/or as requested by Sales Team Manager.
• Assisting Operations teams with all non-sell duties as
assigned by Sales Team Manager.
Sales – Responsible for:
• Meeting or exceeding personal sales per hour goals.
• Using suggestive selling techniques with all customers.
• Identifying and reducing shrinkage in area.
• Meeting or exceeding units per transaction goals.
Customer Service – Responsible for:
• Supporting the store to meet or exceed their customer
service goals
• Greeting customers warmly and with a smile.
• Handling each customer transaction professional and
friendly manner
• Meeting or exceeding units per transaction goals.
• Thanking each customer by name following a purchase.
• Meeting or exceeding Belk rewards program goal
Requirements/Qualifications:
Education
& Experience:
• No education requirement.
• Experience in retail preferred.
• Excellent communication skills.
Physical Requirements:
• Ability to use computer keyboard, standard telephone and
other related business equipment.
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock
carts
• Task demands vary in each department because of the
different types of merchandise. Stocking requirements can involve
reaching above & below shoulder level and lifting 25-50 pound boxes.
Miscellaneous:
• Must be able to work a flexible schedule including evenings
& weekends, due to shift rotation.
For reasonable accommodation information for an ADAAA qualified disability
please see Belk Associate Handbook for policy and procedures.
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