Transforming data into insights is our mission. We, the Business Intelligence team at Microsoft, help people tell compelling stories with data. Our world-class product design team is expanding, and we are looking for a Design Researcher II to drive research, advocacy, and execution of end to end experiences for our next generation business analytics applications.
We are looking for an enthusiastic design researcher, someone who can both inspire and influence innovative, practical, and relevant experiences for our services. We need a researcher who is both strategic and pragmatic and who has the vision, skills, and passion to help us build first class experiences and continually improve them.
The researcher will have experiences with a variety of methodologies and products, choosing the right plan for each stage of the project, from generative research to evaluative usability tests and benchmarks. The ideal candidate will be able to work in a lean development environment supporting the release cadence of teams as well as helping define the strategic direction of a suite of data products. Experience with instrumentation, A/B testing and Web services a strong plus.
Our goal is to deliver amazing products that generate excitement, products people love and enjoy using. Business analytics is a fast-growing area full of innovation. This is an opportunity to help shape the future of how users interact with data-rich applications and build stunning data presentations. Our products cross the world of data and we target a wide variety of users with different capabilities, motivations, and skill sets. You won’t be bored.
Primary responsibilities include:
• Design and conduct primary and secondary research to understand customer needs and interactions with current and future data products
• Effectively communicate and evangelize insights and help to drive solutions
• Collaborate with and mentor designers to design and deliver outstanding experiences
• Develop comprehensive research plans to drive strategic user research across product lifecycles
• Partner with designers, program management, planning, and other stakeholders to prioritize research
• Illustrate expertise and practice in user-centered design, including the creation of personas, scenarios, prototypes, and studies.
Requirements:
• Excellent written and oral communication skills with the ability to engage successfully with many different stakeholders and senior leadership.
• Data analysis skills to analyze results.
• Demonstrated ability to turn research findings into actionable recommendations for engineering and business stakeholders and deliver those insights in compelling presentations and reports.
• Power user of Excel, Tableau, or other business intelligence tools.
• Project management skills to prioritize research needs and ensure its successful completion
• 3+ years of industry experience in user research with a proven track record
An advanced degree in human-computer interaction, cognitive psychology, behavioral science, or related field is preferred but not required.
Why be just a part of the future when you can actually create it? Apply today to join our talented team of inter-disciplinary designers, design researchers, program managers and product developers.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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