5 vacancies available, please see below for vacancy details :
- 1 full-time vacancy at Urbana Regional Library- Non-exempt; 40 hours per week during FCPL operating schedule; full benefits
- 1 part-time vacancy at C. Burr Artz Public Library- Non-exempt; 20 hours per week during FCPL operating schedule; pro-rated benefits
- 1 part-time vacancy at Urbana Regional Library- Non-exempt; part-time; 17 hour per week; primarily assigned to cover Saturday/Sunday hours, weekday evening hours and some daytime hours during FCPL operating schedule; no benefits except for participation in the Maryland State Teacher’s Pension and Retirement system
- 2 part-time vacancies at C. Burr Art Public Library- Non-exempt; 17 hour per week; primarily assigned to cover Saturday/Sunday hours, weekday evening hours and some daytime hours during FCPL operating schedule; no benefits except for participation in the Maryland State Teacher’s Pension and Retirement system
NOTE: All positions are subject to system-wide reassignment
This clerical position performs responsible duties related to all operations of an FCPL circulation desk and the automated circulation system. A significant amount of public contact is involved; therefore courteous, proficient customer relations skills are vital. Direction may be received from the Senior Circulation Clerk; supervision is received from the Circulation Supervisor and/or Branch Administrator.
Essential Duties and Job Responsibilities:
- Staff the circulation desk; set-up and close the circulation desk
- Circulate library materials to the public using the automated circulation system to record all materials charged out and returned
- Add, delete and update information in the patron information database and prepare new library cards when needed
- Collect and record fines, lost book charges, other fees and payments against patrons’ accounts in the database
- Organize and maintain Inter-Library Loan records for circulation transactions, search shelves for reserved materials and notify patrons when reserved items become available
- Apply bar codes to library materials and add or withdraw items from the FCPL collection database
- Sort books and materials and forward them to appropriate locations
- Answer telephone calls, assist callers and/or refer calls to other persons as appropriate
- Explain FCPL procedures and policies to patrons
- Respond to and resolve patron complaints or misunderstandings; make referral to other staff as appropriate
- Assist patrons with operating the photocopier, self-check out machines and other FCPL equipment
- Attend workshops, meetings and learning opportunities
- Perform other related duties as required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.
Qualifications & Requirements:
The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school graduation, or the equivalent
- Minimum 6 months of clerical work experience
- Minimum 6 months of customer service work experience
- Word processing and/or data entry experience or training, with sufficient skills to effectively access and utilize the FCPL computerized information systems and circulation system.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to learn Library practices and procedures, including the use of the Dewey Decimal System
- Accurate math and clerical skills with the ability to properly maintain cash records and other operating forms and reports
- Ability to effectively make independent decisions, organize work, determine priorities, and complete assigned work with minimal supervision
- Strong and effective spoken and written (English) communication skills
- Ability to develop and maintain effective working relationships with co-workers and the general public
PREFERENCE MAY BE GIVEN FOR:
- 6 months or more of public library work experience
PHYSICAL DEMANDS/WORKING CONDITIONS:
- While performing the duties of this job, the employee is frequently sitting and walking, lifting up to 20 pounds, reaching and making repetitive motions; and is occasionally pushing up to 40 pounds.
- While performing the duties of this job, the employee is constantly working indoors.
Additional Information/Examination Process:
- Available for varied workdays and hours within the FCPL operating schedule
- Ability to provide own transportation to branch libraries, meetings, trainings, etc. as needed
KIND OF EXAMINATION (may include):
An evaluation of training and experience
Related skills testing
One or more interviews
A pre-employment physical examination and drug test
This description reflects management’s assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.
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