Police Records Clerk job - City of Phoenix - Phoenix, AZ

Police Records Clerks work in a variety of locations throughout the Police Department. This position requires attention to detail, the ability to multi-task, and effective time management skills. Responsibilities may include providing high volume customer service contact over the telephone and in-person, at times under challenging circumstances; responding to information requests from police, other law enforcement agencies and the public; providing technical information to City staff and citizens and interpreting City rules; operating computers to perform query and data entry functions using a variety of City, statewide, and national databases ( i.e., PACE, CAD, ACIC, NCIC, and ACJIS); searching and processing criminal history records for use by the court; fingerprinting and photographing applicants for City employment, licensee applicants, and suspects; and cashiering functions and balancing daily receipts. This recruitment may be used by any department for any current or future vacancies over the life of the eligible list. RECRUITMENT DATES Recruitment closes August 17, 2014. All materials must be received by 11:59 p.m. on this date SALARY $14.10 (minimum) – $20.39 (maximum) hourly / $29,328 – $42,411 annually. Appointment can be made above the minimum depending upon qualifications. JOB REQUIREMENTS One year of clerical experience, including experience working with computers. An equivalent combination of related experience and education may be considered. Experience working in a public safety environment. Ability to type at a minimum of 30 wpm. Knowledge of MS Word and Excel. Experience with electronic mail and calendar systems. Ability to work cooperatively with others in a team setting. Ability to operate a City vehicle in various areas within Metropolitan Phoenix to complete assigned tasks. Knowledge of various law enforcement databases (i.e., PACE, CAD, ACIC, NCIC, and ACJIS). An equivalent combination of related experience and education may be considered. Positions in the Police Department must meet the polygraph and background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed at https://www.phoenix.gov/hrsite/Documents/disqualifierscivilian.pdf Only the highest qualified will be posted to the eligible to hire list. HOW TO APPLY Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address. WHAT YOU NEED TO KNOW All finalists for positions are subject to a criminal background check applicable to the department or position. For other important information related to employment with the City of Phoenix, please visit: https://employee.phoenix.gov/Documents/Employment_Information.pdf If you need assistance applying for this job, please contact our HR Center at (602) 262-6277. REFERENCE Police Records Clerk, JC: 01210, ID# 15264, 8/9/15, 6M, SA, Benefits: 003, Q City of Phoenix is an equal opportunity employer; our employees demonstrate superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

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