Call Center Representative ( Full-Time) - Grady Health System - Atlanta, GA

Administrative Support SUMMARY Responsible for scheduling all outpatient visits within Grady Health System. Process incoming calls, faxes and computer orders ensuring that all appointments are accurately scheduled in an efficient, customer-oriented manner. Provide excellent customer service to internal and external customers. QUALIFICATIONS High School diploma or GED required Prior experience in appointment scheduling, patient access, billing, customer service or health care required Typing minimum 30 wpm, data entry, and customer service skills required Clear and pleasant speaking voice required Knowledge of medical terminology highly preferred Bilingual preferred Inbound high volume call center experience preferred Knowledge of Siemens OAS Gold/Siemens Invision health information system, word processing and spreadsheet programs preferred Other Information EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

114 reviews

Grady Health System is one of the largest public health systems in the United States. The specialty services we offer attract talented…

Source by [author_name]

Share this

Share on FacebookPlus on Google+