Customer Service Technician (Wage) 03023 Covington CSC - Dept of Motor Vehicles - Covington, VA

The Virginia Department of Motor Vehicles is seeking a Part Time Wage applicant to work as Customer Service Technician. We are looking for an individual that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicant will handle customer transactions using multiple PC modules, cash drawers, credit cards, titles, plates, tags, etc. Individual will be expected to follow established policies and procedures along with interpreting and administering state and federal regulations. Other duties include administering electronic/written driving tests and vision tests with customers; processing applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Training will be provided to ensure success during your DMV employment. DMV’s Vision is PEAK…standing for People, Ethics, Accuracy, and Knowledge. Interested in being a member of our PEAK Team? Apply today to join DMV as a Customer Service Technician. Minimum Qualifications Job Requirements: -High School diploma or general education degree (GED). -Customer service experience working in a fast paced environment. -Keyboarding proficiency and use of automated systems. -Excellent oral and written communication skills. -Experience with standard business practices. -Experience working in a Fiscal, Accounting or Cash Handling environment. -Flexibility to work M-F and Saturday. -Strong organizational, time management, problem solving and multitasking skills. -Must have attention to detail, accuracy, and complete assignments on time. -Must have a valid VA Driver’s License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions. -Experience working in a team or group environment. -Experience interpreting and explaining policies/procedures or other complex information to customers. -Can lift 10 – 25 pounds. Preferred Qualifications Special Requirements On-line application is required. A series of job-related questions is included in the on-line application.

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