We are looking for people that enjoy tackling customers questions, and can assist customers via email and phone with the proper information they need.
Customer Support Representative Job Duties:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Organizing and assisting with product returns.
Customer Support Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Job Type: Full-time
Salary: $15.00 /hour
Local candidates only:
Required education:
- High school or equivalent
» Apply Now
Please review all application instructions before applying to HIBR.
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» Apply Now
Please review all application instructions before applying to HIBR.
HIBR was born from the idea that a company could use the latest technologies and innovations to build an incredibly comfortable, super high…
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