competitive pay and benefits and outstanding career growth opportunities, all in a fun, friendly environment where you can really shine. What are you waiting for? Apply today!
Host Position Summary
As one of the most important members of our team, the host helps to deliver the perfect Joe’s Crab Shack experience to our guests by creating a great first and last impression. The host is responsible for welcoming all guests as they enter the restaurant, seating
guests, and helping to ensure the high quality of products and services by adhering to timing standards.
Host Responsibilities
• Be cheerful and helpful at all times.
• Answer all phone calls within 3 rings using the proper phone answering procedures.
• Greet each and every guest with a smile as soon as they enter the restaurant.
• Ensure complete guest satisfaction before they exit the restaurant and inform a manager if a guest is not satisfied.
• Assist guests in the retail area and keep the retail area clean and organized.
• Possess up-to-date knowledge of all food and retail offered.
• Apply a positive suggestive sales approach to guide guests.
• Maintain spotlessly clean menus and promotional materials.
• Assist servers whenever possible.
• Complete other general host tasks as assigned.
Similar Job Titles / Key Words: Greeter, Food Service
Host Minimum Requirements
• Must have clear written, verbal, and phone communication skills.
• Must have basic math skills and the ability to responsibly handle cash transactions.
• Must be able to work in a team environment.
• Must have the physical abilities to carry out the functions of the job description.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to stoop, kneel,
crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral
vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Joe’s Crab Shack is an Equal Opportunity and E-Verify Employer.
This job description is a summary and not all inclusive of position duties and responsibilities.
This host position is at the Joe’s Crab Shack Stone Mountain restaurant located at 4300 Stone Mountain Hwy, Lilburn, GA 30047.
