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The Donation Attendant acts as a public representative of Goodwill’s mission and ensures that donors receive a pleasant donation experience. Works flexible hours at multiple locations and adheres to a no overtime policy. Accepts material goods donations at different locations by providing customer service to repeat donors and potential donors. Maximizes value of donated goods by proper handling, sorting and recording of inventory.
Accountabilities:
- Establish partnerships with donors to ensure a continuous flow of goods
- Proper logging of donor counts on a daily basis including proper logging of all eWaste donations
- Utilize the 5 basic steps system
Responsibilities:
- Offer tax receipts to donors and provide assistance in unloading donations
- Handle goods and equipment properly to avoid damage or breakage
- Assist drivers in loading / unloading of goods or equipment
- Communicate needed reports and information in a timely manner
- Sort and label goods by category and place in proper containers or equipment
- Separate high-end goods, computer and computer accessory and place in proper equipment
- Fill out needed production and inventory reports
- Stack donated goods neatly and safely
- Perform basic arithmetical calculations including addition, subtraction, division and multiplication
- Hand out marketing materials to donors
- Greet donors and provide information about Goodwill’s donation policy, mission, and programs
- Maintain clean housekeeping around donation area (about 50 ft. radius)
- Perform “Processor” function when needed
- Travel to other locations when needed
- Other duties as assigned
Job Requirements:
- 1 year in customer service, communication and dealing with a diverse public preferred
- Ability to work flexible hours at multiple locations
- Recognize recyclable materials
- Read and write legibly
- Must be able to work evening and weekend hours
- Must be able to lift at least 50 lbs
- Prefer a valid California Driver License
- Have a reliable form of transportation
- Respects and has knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
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Goodwill Industries of San Francisco, San Mateo and Marin Counties is a nonprofit social enterprise that opens doorways to jobs for local people in need. That’s been our mission for almost 100 years.
Ask anyone who works here. A job at Goodwill will be tougher and more rewarding than anything you’ve ever done. It’s about more than taking home a paycheck or making a profit. It’s about being a part of a positive force that’s helping to transform individuals, families, and communities through the power of work.
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Job Location:
Required education:
- High school or equivalent
» Apply Now
Please review all application instructions before applying to Goodwill Industries of San Francisco, San Mateo & Marin Counties.
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