Assists the Counseling Services Coordinator in the daily assignment and supervision of the support staff and Targeted Case Managers that provide direct counseling/case management services for eligible clients. Work is supervised by the Counseling Services Coordinator or as designated by the Linn County Community Services Executive Director.
Essential Functions:
· Assists the Coordinator in the assignment of work, hiring, training and disciplinary decisions, using independent judgment, with the Targeted Case Managers and support staff. Conducts performance appraisals of staff.
· Conducts and monitors quality assurance activities, record reviews and technical assistance.
· Plans and implements staff development meetings by arranging for in-service training.
· Assists with the development of the policy and procedure manual and assures compliance with all applicable laws, County policies and program standards.
· Assists with transition staffing at schools and maintains regular contacts and effective working relationships with other community agencies and programs. Facilitates meetings as necessary.
· Performs related duties as required.
Qualifications:
· Work requires a minimum professional level of knowledge that results in a Bachelor’s Degree in Social Work (BSW), or a Bachelor’s Degree in Human Services (BHS). Master’s Degree in a Human Services field preferred.
· Over three (3) years of experience working with people with developmental disabilities is required. Some supervisory experience preferred.
· Valid Iowa Driver’s License required.
· Knowledge of disabilities, communication skills and therapy skills required.
· Knowledge of human service system required. Knowledge of Home and Community Based Intellectual Disability and Brain Injury Waivers and Targeted Case Management preferred.
· Ability to read provider manuals, administrative rules, client reports including medical reports, policies and procedures manual, journals and general mail.
· Write letters to families and providers; and writes policies and procedures for Targeted Case Managers to follow.
· Obtain math skills to complete payroll and daily time sheets.
· Work is governed by broad instructions, objectives and policies from the Counseling Services Coordinator. Requires the exercise of considerable initiative and independent analytical and evaluative judgment.
· Ability to supervise Targeted Case Managers and support staff.
· Assists the Counseling Services Coordinator by planning training for and reviewing state policy changes and planning how to implement those changes. Must be available for on-call emergencies (evenings and weekends) on a rotating basis with other management staff.
· Continual contact with Targeted Case Managers and support staff regarding work issues. Frequent contact with other public providers, clients and families.
· Knowledge of computers and software (Word, Excel, Outlook, and the County computer system) and a variety of other office equipment.
· Subject to credit and criminal history review.
· Regular work attendance required.
Shift:
SHIFT: 8:00 a.m. – 4:30 p.m.
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