Applications must be submitted from
12:00 p.m. Noon Thursday, May 28, 2015 to 12:00 p.m. Noon Friday, May 29, 2015 only.
Written examination is tentatively scheduled for Wednesday, July 1, 2015.
The County of Fresno is offering excellent opportunities for individuals interested in clerical support positions. Office Assistant I provides general clerical support to County departments and presents a positive image when dealing with the public, vendors, and other County departments. Typical duties are primarily oriented to typing; filing; maintaining records; operating multi-line phones; providing information to the public concerning departmental or County operations; and performing related work as required.
Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions in departments throughout Fresno County. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules. When completing the supplemental form, please note that referral of eligible candidates for interview may be limited to candidates with specific skills or availability as determined by departmental needs.
Some departments may require candidates to undergo and pass a background investigation and/or polygraph examination. Fresno County Juvenile Institutions and Detention Facilities are “no-hostage” facilities. In the event you are taken hostage, the County will not bargain for your safe return.
Positions in this classification are in Medical Group I – Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
Samples of Duties:
The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect Essential Functions for any given position in this classification. Typing, data entry, word processing, filing, sorting, distributing and processing materials, checking documents for completeness, and maintaining various types of records. Operates a multi-line, modern telephone system including screening, transferring, or referring calls, and answering questions. Processes records and enters data on forms and into data systems; ensures forms or reports are complete, accurate, and filed with other agencies within time limits; and prepares personnel action requests, purchase orders, and requisitions. Operates office equipment including copy machines, scanners, fax machines, computers, printers, microfilm equipment, microfiche readers, and other equipment. Obtains information from the public by asking pertinent questions in order to determine the service, program, or person that should be seen. Receives and records cash or check payments for fees, permits, fines or installments. This may include accepting payments through an automated system, operating a cash register and/or adding machine, preparing receipts and deposit slips, and balancing cash drawer to receipts. Composes and edits reports and correspondence to assure a clear, concise, and grammatically correct communication. Gathers information from department records, books, and other reference sources. Provides information to the public concerning departmental or County operations. This includes working at a reception desk; describing services provided; explaining application process and eligibility requirements; assisting in completion of forms or complaints; and directing the public to proper department or official. Attends meetings and prepares summary minutes. May transcribe dictation from a mechanical device. May translate to serve public needs. Translating may be oral or in written form. May be required to operate a passenger vehicle in carrying out assigned duties.
Knowledge, Skills and Abilities:
Knowledge of : Basic office practices, procedures and terminology; Modern office equipment; Correct grammar, spelling and punctuation; Basic record keeping practices; Alphabetical and numerical filing methods; Principal and practices of effective customer service.
Skills/Abilities to : Learn and apply the policies and practices of a department; Learn new work processes and procedures; Operate modern office equipment including computer hardware, software, and internet and web-based applications; Appropriately respond to requests and inquiries from the general public or other departments; Understand and carry out oral and written instructions; Communicate clearly and concisely, both orally and in writing; Interact tactfully and courteously with the public, county employees, and other staff; Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public; Display a high degree of maturity, integrity and good judgment.
Minimum Qualifications:
Experience : One (1) year of full time, paid clerical work experience.
License : Valid “Class “C” driver’s license, or equivalent, may be required.
Note : Depending on the hiring department’s needs, the ability to type 25 words or more per minute may be required.
Note :
In order to meet the Minimum Qualifications, clerical work experience must have been gained in an office environment (e.g. experience gained as a cashier in a store or restaurant, delivery driver or bank teller is not considered qualifying experience).
Applicants must meet the minimum qualifications for this position by the filing deadline.
A completed Fresno County Employment Application is required (must be current, complete, and accurate; amendments will not be allowed after the deadline).
Please fully list your work experience; including current position. Failure to list current and complete work experience within the job application (including employment with the County of Fresno) may disqualify the applicant from consideration.
Resumes and attachments are not accepted in lieu of a completed application.
SELECTION PROCESS :
Depending upon the number of applicants meeting the minimum qualifications and filing requirements, applicants may be scheduled for the process listed below:
Written examination – Applicants meeting the minimum qualifications will be invited to participate in the written examination process. The written exam is tentatively scheduled for Wednesday, July 1, 2015. It is the applicant’s responsibility to notify Personnel Services at (559) 600-1830 if notification has not been received one week prior to the exam date.
Successful candidates will be placed on an employment list, effective for a minimum of 3 months (may be extended up to an additional 12 months), and certified in final rank order as vacancies occur.
REQUIRED APPLICATION MATERIAL :
Fresno County Employment Application (must be current, complete, and accurate; amendments to your application will not be allowed after the filing deadline).
Supplemental Questionnaire.
Please note : All required application material must be received (online via our website or in person) by the filing deadline. Emailed and faxed application materials will not be accepted. Postmarks will not be accepted. Resumes are not accepted in lieu of an application.
HOW TO APPLY :
An online application can be found at: http://agency.governmentjobs.com/fresnoca
Open Job Information Flyer and click “Apply” to begin the online application process. Failure to complete the job application or failure to follow the application instructions (such as the formatting of work experience) may result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline.
By mail or in office:
Fresno County Personnel Services
Fresno County Plaza
2220 Tulare St. 14th Floor
Fresno, CA 93721
Office hours: Monday – Friday 8:00 AM to 5:00 PM, excluding holidays
Please be advised that it is the applicant’s responsibility to notify Personnel Services of any mailing address and telephone number changes. Notices sent via U.S. Mail from Personnel Services are not forwarded (“Return Service” is requested, therefore mail will not be sent to a forwarding address).
Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to https://www.governmentjobs.com/js_login.cfm?&TopHeader=fresnoca .
The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.
REASONABLE ACCOMMODATIONS – The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Personnel Services at (559) 600-1830 at least five days prior to the scheduled date or deadline.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Analyst: John Fell
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