Gallery Host Gyest Service Agent job - Hyatt Place Albuquerque Airport - Albuquerque, NM

Job overview

Gallery Hosts contribute to the hotel’s commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.


What you will be doing


Create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.


Be responsible for the complete guest experience to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms.


Requirements


Customer service experience, preferably in a hotel or related field


Must have schedule flexibility for both AM/PM shifts, weekends and holidays


Requires strong command of the English language to include speaking, reading and writing


Ability to learn quickly and work in fast paced position with guest interaction


Must be able to multi-task


Must be 18 years or older


Must hold a valid driver’s license


A true desire to satisfy the needs of others in a fast paced environment


High school diploma or equivalent required


Ability to lift, pull, and push moderate weight (minimum of 20 lbs)


Must possess basic computer skills, i.e. Word, Excel, etc.



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