264212
Description
POLICE COMMUNICATIONS OPERATOR-I
BID/JOB ANNOUNCEMENT
This position is open to the public and covered under the City’s collective bargaining agreement with PUBLIC SAFETY EMPLOYEES UNION – S.E.I.U., LOCAL 73 AND I.B.E.W. LOCAL 21
(BARGAINING UNIT 02).
Members of the public and employees in City job titles in this bargaining unit are eligible to bid on this position.
IF YOU ARE A CURRENT CITY EMPLOYEE AND WANT TO EXERCISE YOUR CONTRACTUAL RIGHTS TO BID, YOU
MUST
APPLY ON THE BID ONLY SITE AT:
www.cityofchicago.org/CAREERS
(Once the website opens, go to the left hand side bar under “I Want To…” and click on the link titled “Apply For.” A new webpage will appear. Scroll down and click on the link titled “Bid Job Opportunities.” A new webpage will appear. Click on the button titled “Get Started Online.”)
IN ADDITION, YOU MUST CHECK THE BOX ON THE CAREERS APPLICATION TITLED “ALREADY EMPLOYED BY THIS COMPANY”, CORRECTLY ENTER YOUR EMPLOYEE NUMBER, AND SELECT THE CORRECT BARGAINING UNIT. YOU MUST USE THE EMPLOYEE NUMBER FOUND ON THE UPPER LEFT-HAND CORNER OF YOUR PAY CHECK STUB LABELED “PAYEE/EMPLOYEE NUMBER.”
(NO OTHER FORMAT OR SYSTEM CAN BE USED TO GET YOUR EMPLOYEE NUMBER).
FAILURE TO CHECK THE “ALREADY EMPLOYED BY THIS COMPANY” BOX, ENTER YOUR EMPLOYEE NUMBER, AND SELECT THE CORRECT BARGAINING UNIT WILL RESULT IN A REJECTED BID APPLICATION.
Office of Emergency Management and Communications
Number of vacancies: 12
DUTIES: Receives incoming emergency 9-1-1 calls from persons requesting public safety services or assistance; solicits descriptive information to determine the nature of the request and the gravity and location of the incident, including potential threats, risks or hazards that responding police units may encounter; processes calls involving non-English speaking, excited or suicidal individuals; enters incident or service request information using a computer console, and forwards to Police Communications Operators II for dispatching; operates a two-screen police dispatch console and telephone equipment to receive and process 9-1-1 calls; fast forwards requests for fire and emergency medical services to fire dispatch operations; relays non-emergency requests for police services to alternate response operations for resolution; requests repair services for malfunctioning communication devices.. Performs related duties as required.
Location
: Office of Emergency Management and Communications
Address
: 1411 West Madison
Days Off
: Rotating Days Off
Watch/Shifts
: Various (1st, 2nd & 3rd Watch)
Hours
: 10:00 p.m. – 6:00 a.m.; 6:00 a.m. – 2:00 p.m.; 2:00 p.m. – 10:00 p.m.
THIS POSITION IS IN THE CAREER SERVICE.
Qualifications
MINIMUM QUALIFICATIONS
High school graduation or GED certificate. Two years of experience performing fast paced, high volume public contact work that requires soliciting information either in-person, via telephone or radio or one year of work experience in receiving and processing or dispatching emergency calls; or an equivalent combination of education, training and experience. Ability to type a minimum of thirty (30) words per minute is required. Must obtain L.E.A.D.S clearance prior to completion of probationary period.
As of the date of application, candidates must have reached their twentieth birthday.
Successful candidates must pass a drug screen and a background investigation. Persons offered employment must pass all pre-employment exams prior to appointment.
Disclaimer – “Accredited” means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.
NOTE:
To be considered for this position you must provide information about your educational background and your work experience.
You must include job titles, dates of employment, and specific job duties.
(If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.
Selection Requirements
This position requires applicants to complete a computerized, job simulation test / skills assessment test with multiple components including a keyboard exercise that requires a typing speed of at least thirty (30) words per minute. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled.
Bidders
who receive a passing score on the test will be hired in
Seniority Order
according to the collective bargaining agreement.
Non-Bidders
who receive a passing score on the test will be hired in
Lottery Order.
NOTE: A copy of your official transcripts, licenses, valid
U.S. Driver’s License or training certificates will be required at time of processing, if applicable.
Education & Employment Verification
–
Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.
Evaluation: Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applications will be accepted.
Residency Requirement: An employee must be an actual resident of the City of
Chicago. Proof of residency will be required at the time of employment.
If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process,
please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.
ALL
REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY
AND
ALL
APPLICATION MATERIALS SUBMITTED FOR
CITY
EMPLOYMENT.
The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of
Chicago Department of Human Resources
Rahm Emanuel, Mayor Soo Choi, Commissioner
Job Posting
:
May 18, 2015, 12:00:00 AM
|
Closing Date (Period for Applying) – External
:
May 31, 2015, 11:59:00 PM
BU
:
02
|
Salary
:
$46,656.00
Pay Basis
:
Yearly
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