Headquartered at Mojave Air and Space Port, The Spaceship Company ( www.thespaceshipcompany.com ) is the aerospace production company, founded by Sir Richard Branson’s Virgin Galactic and Scaled Composites, which is building the world’s first fleet of commercial spaceships (SpaceShipTwos) and carrier aircraft (WhiteKnightTwos). The Spaceship Company plans to make access to space safe, reliable and affordable. The Spaceship Company is dedicated to that goal by building the first fleet of spaceflight systems developed for routine, scheduled flight operations that exceed our customers’ requirements. TSC’s first customer is Virgin Galactic ( www.virgingalactic.com ) which is on track to become the world’s first private “spaceline”.
Main Purpose of the Role
TSC is seeking a top notch Receptionist to be responsible for the professional and efficient management of visitors, telephone calls and messages, as well as a variety of administrative and compliance duties supporting the teams across the company. As such, the Receptionist must have a fun and professional attitude, excellent customer service, great attention to detail and strong computer skills.
Responsibilities:
- Promptly, professionally and courteously greet visitors, determine the nature of business, answer questions, respond to complaints, and refer to proper office or individual.
- Ensure visitor security and compliance requirements are met before allowing visitors or other guests entry into the facility.
- Promptly, professionally and courteously answer in-coming calls, route callers, and provide information as required.
- Order and manage office supplies.
- Support emergency evacuations and drills when needed.
- Perform miscellaneous administrative work, serve as the primary clerical support for our Supply Chain, Safety, IT, Human Resources, Finance, Facilities and Compliance teams.
- Ensure our lobby is staffed 100% of the time during working hours, coordinating coverage when away from the desk/office.
- Maintain the cleanliness and professional appearance of the Lobby and Reception desk.
- Respect and maintain confidentiality in discussing organizational matters.
- Distribute mail to proper individuals.
Qualifications:
Professional Requirements
- Proven ability to identify the nature of a visitor’s business and determine how to respond in the best manner to maintain the company’s positive public image.
- Demonstrated experience with meeting and dealing with people at all levels of the organization in an efficient and tactful manner.
- Strong experience with and knowledge of MS Office computer applications – intermediate to advanced skills with Outlook, Word and Excel are strongly preferred.
- Excellent verbal and written communication skills.
- Must have highly honed attention to detail and strong organizational skills.
- Good knowledge of office etiquette and procedures.
- Proven ability to carry out a variety of administrative tasks independently from general instructions, with the ability to effectively multi-task.
- Ability to accurately interpret written information and to successfully complete tasks requiring basic arithmetic.
- Demonstrated history of strong attendance, reporting to work regularly and on time.
- Must be a “U.S. person” as defined by the ITAR (22 CFR §120.15).
Personal Requirements
TSC and the greater Virgin Organization has a relaxed and informal culture that encourages individuality and innovation. You will be motivated, enterprising and enthusiastic. Company culture is such that you need to be able to “check your ego at the door”, be a self starter and possess a sense of humility. You will work well under commercial pressure and thrive on being given challenges and responsibility. You will communicate clearly and be confident and persuasive. You will have a high level of integrity and understand the need of complete confidentiality.
Educational Requirements
- Requires High School Diploma or equivalent, and some college preferred
The Spaceship Company is an Equal Opportunity Employer; employment with The Spaceship Company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
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