Court Operations Assistant job - City of Chattanooga, TN - Chattanooga, TN

Incumbents in this classification are responsible for performing a variety of routine clerical activities in support of court operations. Duties include: answering phones, performing cashiering duties, processing daily mail, performing data entry for citations, preparing court paperwork, suspending/reinstating drivers’ licenses, preparing and monitoring payment plans, processing checks and refunds, providing customer service, and pulling warrants and tickets. Work requires close supervision (although most tasks are so routine that little supervision is required).

WORK LOCATION: City Court, 600 Market St.


WORK SCHEDULE: First Shift – 8:00 a.m. until 4:30 p.m.

Second Shift – 10:00 a.m. until 6:30 p.m.


Examples of Duties:


Provides customer service to individuals, over the phone, via e-mail, and in person.


Enters a variety of information into applicable databases, utilizing established guidelines and procedures.


Prepares and distributes dockets to applicable internal and external individuals.


Monitors on-going case files, which includes: identifying appropriate forms to be completed or received; monitoring case status; preparing warrants; and tracking tickler file.


Receives and processes court payments.


Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; opening and distributing mail; filing; making photocopies; performing data entry; typing; and word processing.


Provides back-up support to Judge by preparing and processing Judge’s tray, which includes: pulling warrants and tickets; preparing court action sheets; ensuring tray is provided to the Judge in a timely manner; and entering dispositions and sending letters to defendants when the tray returns from the Judge.


Processes financial payments utilizing established guidelines and procedures, which includes: insufficient fund checks and refunds for overpayments and dismissed cases; entering information into applicable databases; and preparing related warrant vouchers.


Performs other duties as assigned.


Minimum Qualifications:


High School Diploma or GED, and six months customer service, cashier, data entry and typing experience.


Legal or court experience strongly preferred.


Ability to obtain Tennessee Bureau of Investigation TIES/NCIC/NLETS Operator Certification within six months of hire.


Fingerprinting of selected candidate is required.


Supplemental Information:


All appointments are made at the beginning salary unless otherwise authorized.


All employees must maintain Tennessee residency from the date of hire.


The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


Exam Plan #15-00157


IN



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