The American Red Cross (ARC) International Services Department (ISD) seeks to prevent and alleviate human suffering around the world by responding to disasters, building safer, more resilient communities, and educating future humanitarians. With programs and partners in 70 countries, the American Red Cross is working to strengthen the global Red Cross Red Crescent Network in order to deliver critical assistance to some of the most vulnerable communities in the world, reaching 100 million people annually.
POSITION SUMMARY:
The Monitoring, Evaluation & Learning (MEL) Advisor – Emergency Response will join a five-person unit of monitoring and evaluation advisors, playing the specific role of supporting the International Response Operations Center (IROC) and focusing on humanitarian response learning. S/he will report to the Monitoring and Evaluation Team Lead with a matrix line management to the Director of the International Response Operations Center.
The MEL – Emergency Response Advisor will work across International Services Department units and with partners inside the Red Cross Movement as well as other humanitarian actors to provide leadership to the humanitarian research and learning agenda of the American Red Cross.
RESPONSIBILITIES:
• Develop a plan for operationalizing the department’s humanitarian learning agenda.
• Identify a range of formats and tools that can be used to deliver information for the purpose of influencing learning including documentation that leverages data visualization methods and multimedia products.
• Lead in the development of tools for disseminating learning and ensuring knowledge management of learning products.
• Based on Red Cross experience, design and implement small-scale qualitative research projects following humanitarian “good enough” standards in order to inform evidence base for key research questions in humanitarian learning agenda; past research initiatives include investigating how humanitarian practitioners make decisions in an emergency operation.
• Collaborate with Information Management and GIS teams in order to develop strategies and tools to empower the American Red Cross and Red Cross movement partners to use data collected in an emergency context for operational decision making.
• Create linkages to and develop networks with external humanitarian research and learning organizations in order to share Red Cross learning as well as bring external learning into the Red Cross movement.
• Represent the American Red Cross at Red Cross Movement and external learning events.
• Lead International Services to conduct After Action Reviews following emergency responses.
• Support emergency response teams to incorporate learning from After Action Reviews into operational decision making during the immediate aftermath of an emergency event.
• Work with American Red Cross and Movement partners to implement Real Time Evaluations.
• Support the implementation and strengthening of cash transfer monitoring tools.
• Support the design and implementation of cash transfer programming evaluation.
• Collaborate with peers on Monitoring and Evaluation team to engage in peer mentoring and shared learning.
QUALIFICATIONS:
• Bachelor’s Degree in International Development or related discipline with expertise in research methods required; Master’s Degree preferred.
• A minimum of 5 years of relevant experience required. Field experience in an emergency response operation or long-term humanitarian context required.
• Experience in organizational learning and/or knowledge management initiatives strongly preferred.
• Experience with designing and implementing qualitative research and evaluation initiatives required. Preferred experience conducting research directly; experience managing external consultants or research firms also relevant.
• Experience representing organizations in public forums in the humanitarian community.
• Experience networking with external organizations for the purposes of shared learning.
• Experience with data visualization techniques, GIS and mobile data collection desirable but not required. Learning opportunities internally for skill building in these areas exist.
• Experience with qualitative software NVivo desirable but not required. Learning opportunities internally for skill building in this area exists.
• Demonstrated experience of successful teamwork, good presentation/facilitation skills and excellent verbal and written communication skills required.
• Language skills a plus though not required.
• Selected candidate must already be legally allowed to work in the U.S. without a current or future need for Visa sponsorship or assistance.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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