Bilingual(Korean/English) Customer Service - JTB Hawaii Inc. - Honolulu, HI






Main Job Tasks and Responsibilities
Greets, briefs and assists arriving and departing customers at Waikiki tour desk,hotels and the Airport. Sells and books optional tours and conduct tour promotions. Arranges tour products and programs based on requests from various clients. Assists in planning and developing new products and programs for use global inbound markets. Handles cash, credit card, traveler check and payment / refund procedures with clients. Perform other duties as assigned.


Requirements


  • Must be fluent in Korean (Speaking, reading, and writing)

  • Customer service experience

  • Flexible schedule

  • 1 year travel industry experience preferable

  • Working knowledge of Hawaii’s tourism infrastructure

  • Attention to detail, multi-tasking

Work Hours
FULL TIME: 8 hrs./day 8 hours between 7:00am – 7:00pm , 5 days/week, Sunday – Saturday,occasional overtime required


Work Locations
Waikiki and Honolulu Airport


Benefits


  • Medical, Dental, Drug, Vision

  • 401(k) with company match

  • Flexible Spending Account

  • Life Insurance, Long Term Disability, AD&D

  • Paid vacation days, sick days, and holidays

Providing services in multiple languages in English, Japanese, Chinese, Korean, JTB Global Travel Service provides a wide variety of travel services such as hotel arrangements, sightseeing & activity excursions, wedding arrangements, etc., for visitors from expanding markets such as China, Korea, and from other countries around the world.
For more information please visit our website, http://www.jtb-hawaii.com
Equal Opportunity Employer


Job Type: Full-time


Job Location:


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JTB opened its Honolulu offices nearly half a century ago in 1964. It was the first Japanese travel company to establish a presence in the…






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