Our client are motivated by the endless possibility that each day holds. Their cutting edge technologies have the power to change the way people conceptualise and realise ideas, and that excites and energises them. As their talented, enthusiastic and ambitious team grows, they are looking for exceptional, experienced and entrepreneurial individuals across all levels and fields. They believe that their future success depends heavily on their ability to attract, train, develop and retain bright and promising talent.
They currently have an exciting opportunity for x2 bilingual Customer Service Representatives to join them on a permanent, full-time basis – one French speaking, and one Italian speaking.
As Customer Service Representative, you must provide world class support in both English and your specified language (French or English). You are to respond to all customer inquiries, including general purchase questions, order fulfilment, technical support and problem solving across all product lines in the range. Answering inbound emails and calls, you should own problems that arise and provide effective solutions, resolving all first and second level technical issues for customers and essentially becoming a hands-on expert when it comes to our products.
Fluent in both English and either French or Italian, the successful candidates should be educated to degree level, be experienced in working directly with customers in high stress situations, and will be able to adapt quickly to the fast changing 3D printing industry. Confident using Microsoft Office and ideally capable of reviewing and understanding 3D CAD software, it would be advantageous if you were able to work non-standard/extended hours.
Due to the location of these positions, a full driving licence and access to a vehicle is essential.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.
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