Customer Services Assistant
Full Time (Monday-Friday 9am-5pm and Saturday 9am-12.30pm on a rota basis)
Chalfont St Giles Office, Buckinghamshire
We are looking for a friendly Customer Services Assistant to work in our Chalfont St Giles office. As a key member of our Customers Services team you will be assisting in the daily running of the Building Society. Daily duties will include:
- Cashiering (both opening and balancing individual tills)
- Customer Services both face to face and over the telephone
- Opening new accounts
- Preparing month end duties
- General administrative duties including post, address changes, data entry etc
The ideal candidate will have:
- Previous Financial Services Customer Services experience (desirable)
- A high degree of numeracy and accuracy with excellent attention to detail
- Excellent interpersonal/customer service skills
- Good computer/IT knowledge
- The ability to react quickly, calmly and professionally in a busy office
- A can-do attitude and active team player prepared to go “the extra mile”
About Us:
The Buckinghamshire Building Society was founded in 1907. The Buckinghamshire Building Society is a Mutual Society, therefore owned by the Members. The emphasis is firmly on providing value to existing and new Members through competitive products both in the saving and borrowing sides of the business. The Society has approximately 11,000 savings customers and over 1,000 borrowers. In common with all mutual societies, the Society has no shareholders to pay so our emphasis is firmly on providing value to existing and new Members through competitive products in both the saving and borrowing sides of the business. As a Society we recognise the importance of helping the local community and frequently supports local events, schools, clubs and charities.
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