The job requires candidates to perform various duties for arriving and departing international flights into the Honolulu International Airport. This includes being able to operate the airline computer check-in system, and becoming knowledgeable of travel requirements and travel documentation for travel into numerous international destinations.
Airline experience is not required, as we will train. Six months of relevant customer service experience required. Selected Candidates will be required to work 5 days: MONDAY, WEDNESDAY, THURSDAY, SATURDAY and SUNDAY. Shifts are 07:45am to 11:45am (times subject to change).
Employees who work 20 hours or more per week consistently will be offered full Medical benefits.
Employees who work 15 hours or more per week consistently can voluntarily purchase Vision and Dental Insurance.
We do not provide or guarantee any flight travel benefits.
Required Skills
Must be at least 18 years of age with a high school diploma or G.E.D.
Must have effective communication and listening skills. English proficiency is mandatory as candidate will need to be able to read, interpret and comprehend reference materials, instructions, and policies & procedures in the English language. Fluency in either Korean, Mandarin, Cantonese or Japanese is an advantage.
Candidate must know basic math skills, and world geography. Must take pride in appearance, and have good grooming habits. Candidate must have the mental capacity to make quick and rational decisions and use common sense. Candidates will interact with airline customers on a daily basis and will be trained and expected to deliver high quality customer service.
Environmental conditions involve working in fast pace, high noise levels, heat, cold, and heavy crowd activity. Work assignments may involve specific tasks associated with interim postings at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, and other functional areas. Continuous standing, bending, kneeling, squatting, stooping, grasping, and picking up of items will occur on a daily basis. May need to pull, push, and move large bulky items up to 70 lbs.
Required Experience
Six months of relevant customer service experience.
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