The mission of the Customer Service Division is to provide exceptional personalized service to all of our customers every time they contact us. This is achieved by the courteous, accurate and efficient manner that our associates handle questions and issues from our customers. The Customer Service Division upholds our reputation as the “Caring Company” through the professionalism and dedication that each call center associate displays in their daily effort to improve the quality of our service to our customers. Primary Responsibilities Customer Service Representatives are expected to provide high quality customer care and to strive for excellent customer service. Customer Service Representatives are to provide resolution of customers’ inquiry upon first contact to ensure customers experience high satisfaction with their contact. Trainees complete an extensive multi-phased training program that includes classroom instruction and on-the job training. Trainees are required to successfully meet all training and attendance standards. Summary of Qualifications
Terms and Agreements By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews. Our Company provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. Realize Full Potential |
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