Call Center Representative/Customer Service - ManpowerGroup - Durham, NC


Manpower is now hiring Customer Service representatives to work with a well-known insurance agency in the Raleigh/Durham area. While in this role, you will be responsible for taking incoming calls from insurance agents. The agents call in with questions about payment terms, billing, benefits, etc. As the customer service representative, you will provide them answers to take back to the potential members.


The ideal candidate will be flexible, energetic, customer focused, and able to multi-task.


Applicants must have a High school Diploma and preferred candidates will have 2 years of experience in customer service/call center work and a bachelor’s degree.


First Shift hours available!


8am-5pm or 9am-6pm. And great potential for overtime!


The starting pay rate is $13 per hour but based off of experience, we are open to a negotiable/ higher range.


We are holding interviews immediately for this position. Please do all three assessments to qualify for the job:


Customer Service Assessment: CSP
https://assess.shlonline.com/default?action=url&key=b2a3276309b220&lang=en_us


Note: give yourself up to an hour to complete the assessment, turn off pop-up blockers, and turn up the computer volume/plug in headphones.


Chat and Email Assessment
https://www.gotestnow.com/participant/Webforms/LandingPage.aspx?JobApplicationID=lYIHJl2FedRLS0d7PYpSyw==&Location=A/4KNvllgIE=&ProjectGroupId=IxFIVH6v_zY=&rbss=99&


AND email me or call me at 855-248-9433 ext 316 for an interview. We will set you up for an interview immediately. It should take an hour to complete all three. They are looking to fill the positions. Send a email to me saying you have completed the assessments (megan.smith@ manpowergroup.com). We will check your scores to see if you passed. OR JUST CALL AFTER YOUR DONE.


Salary: $13.00 /hour
Required experience:


Job Type: Full-time


Salary: $13.00 /hour


Required experience:


  • Call Center/ Customer service: 2 years

Required education:


  • High school or equivalent


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