The purpose of this classification is to plan, coordinate, and supervise the activities of beach and community park rangers. Employees in this classification train and teach park rangers; ensure that necessary tools are provided to perform work tasks; develop camps; ensure policies, procedures, and regulations are adhered to; educate the public in the various aspects of nature, environmental education, and compliance to ordinances through education; ensure public safety; provide customer service; and oversee revenue collection.
Essential Functions:
Oversees Collier County Park Rangers and Collier Beach Parks & Recreation Assistant daily operations; directs rangers to be highly visible with high visitor contact; ensures the safety of the public. Establishes and maintains positive visitor/participant relations. Supervises, directs, trains and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; prepares work schedules based upon visitor trends and staff availability. Reviews activity/patrol logs on a daily basis to monitor staff’s performance. Researches products needed for work activities; seeks competitive quotes and bids; requests purchase orders; maintains inventory of tools, supplies, and equipment; orders parts to maintain parking meters and token machines. Assists in budget preparation and makes budget recommendations based upon an assessment of section needs. Monitors expenses. Oversees and manages all revenue collection procedures at beach parks. Maintains canoes and canoe trails; creates and maintains pedestrian nature trails according to Greenways and Trails specifications. Interprets, applies and enforces all county, state and federal codes, laws, regulations, specifications, standards, policies, procedures and ordinances; performs research as necessary; issues warnings and parking citations; appears in court for parking citations, notice to appear, and as a witness for liability claims. Communicates with supervisor, other divisions, staff, public service agencies, government agencies, the public, community organizations, media, educators, peers et al to ensure that services are delivered in a timely and quality fashion. Supervises the inspection of beach concessions and ensures ordinances and codes are being followed; issues beach vendor permits. Develops and implements parking plan for special events to ensure public safety: controls traffic flow and ensures compliance. Conducts and participates in team building meetings to ensure good communications. Attends meetings, seminars, workshops and conferences as appropriate to maintain currency; represents and promotes Parks and Recreation locally and nationally by presenting papers, making presentations and implementing programs and exhibits; serves on committees as needed. Develops, schedules and delivers a variety of educational programs for schools and private organizations including on and off site venues; educates the public in the various aspects of nature, environmental education, and compliance to ordinances through education. Produces natural history exhibits for display at park sites, special events and professional conferences. Develops brochures and signage for park sites. Maintains and monitors the inventory of equipment, supplies and materials to ensure availability; initiates requests for new and replacement equipment, supplies and materials; reviews and analyzes competitive bids and price quotes. Directs and participates in all aspects of mounted patrol including the care and feeding of horses. Maintains files; analyzes traffic counts, visitation, beach parking, fee collection and other information in order to prepare records, reports, and documents relating to area of responsibility; prepares payroll information. Returns phone calls and e-mails from the public/visitors. Researches and resolves visitor inquiries/complaints. Develops, oversees, and implements ranger camps and special needs children and adult programs; schedules park rangers for training and seminars. Supervises the operation of equipment assigned to a section. Prepares and/or receives a variety of forms, logs, requests, records, reports, correspondence, and other documents associated with daily responsibilities of this position; reviews, completes, processes, approves, forwards, maintains, and/or takes other action as appropriate; prepares and maintains files and records. Operates a computer, printer, telephone, golf cart, service truck, horse trailer, all terrain vehicle, pruning shears, shovel, machete, pitch for, litter pick, lifesaving and first aid equipment, calculator, hand tools, planner, digital camera, tow strap, two-way radio, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
Minimum Qualifications:
High school diploma or GED required; college degree preferred; three (3) to five (5) years of experience in customer relations, parks and recreation management or park ranger service first aid, and CPR; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida Driver’s License with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a County vehicle as provided in CMA 5805. Must successfully complete the requirements of the Florida Park Service Ranger Academy (80 hours) or similar course work. Must possess and maintain the following certifications: First Aid/CPR/AED, Defensive Driving, Parking Enforcement, Citation Training, Certified Crowd Control Manager, FEMA Required Training within one year of hire. Must have extensive organizational, management, communication and public speaking skills. Fingerprinting required.
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