Department Clerk - Warner Bros. Entertainment Group - Burbank, CA

SUMMARY OF POSITION

Warner Bros. Studio Facilities seeks a Department Clerk for the VIP Tour department.

JOB RESPONSIBILITIES

Provide clerical and administrative support to both the Executive Director and department managers to include answering phones, maintaining office supplies; organizing and maintaining department files; managing executive calendar; arranging meeting logistics and presentations for department; submitting vendor invoices and contracts for approval and coordinating payment to vendors; preparing expense and other (i.e. statistical) reports; preparing correspondence; greeting visitors; coordinating travel for department managers and Executive Director and serve as resource of overall department information.

JOB REQUIREMENTS

Must be proficient in Microsoft Outlook, Word, Excel & Power Point.

SAP or similar systems experience preferred.

Ability to communicate effectively (oral and written); close attention to detail; strong organizational and customer service skills; self-starter; ability to maintain confidentiality

and work under tight deadlines in a fast paced environment.

College degree or relevant experience preferred.

The Warner Bros. Entertainment Group of Companies is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran’s status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law.

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Sales and Shipping Office Clerk - New Life Scientific, Inc. - Lima, OH

About the company: Operating since 2012, New Life Scientific is a well-established, fast-growing dealer of pre-owned scientific equipment, specifically equipment used in the bio-tech industry, that is located in small-town Cridersville, OH. We are a small company, with a little over ten employees, but are experiencing an incredible amount of growth. New Life Scientific is a truly 21st century company, being entirely e-commerce based, and reaches customers at universities, businesses, and clinics all over the world. We sell a variety of instruments, from cryostats to spectrometers, and have our own in-house technicians who refurbish and repair many of them. *Job Summary: Performs essential administrative tasks to facilitate the sale of equipment, including creating invoices and sales receipts, aiding customers in the payment process, ensuring that customers pay and that purchase orders are fulfilled, and filling out necessary documentation to complete orders. Manages all aspects of freight shipments. Answers basic customer inquiries and ensures that all inquiries are answered. *Duties * Answer basic customer inquiries and assist customers with the payment and shipment processes. Ensure that all customer inquires (by email or phone) are answered either personally or by qualified staff. Communicate with customers throughout the entire sales process and help them with their needs, or direct them to personnel that can meet their needs in order to provide an excellent customer service experience. Help customers complete the purchasing process by entering necessary information into their eBay sales record or providing them information for completing other forms of payment. Process credit card payments for customers. Create sales documentation, such as sales receipts and invoices. Print sales receipts, and provide the Shipping Department with copies to include in shipments. Send invoices to customers and ensure payment is received. This includes documenting purchase orders and making sure they are fulfilled. Communicate with warehouse associates to obtain the information necessary to generate shipping quotes and provide them to customers. Schedule freight shipments and complete any documentation required to complete the shipping process. Complete necessary documentation for international shipments. Update eBay listing status of items sold outside of eBay. Perform other duties as assigned by management. Skills/Qualifications: PC Proficiency, Organization, Quick Study, Attention to Detail, Confidentiality, Thoroughness, General Math, Productivity, Dependability, Verbal Communication, Self-Motivated High school diploma (some college preferred) Typing speed of 40 WPM Experience with Quickbooks * Good communication skills Good organizational skills Please note: After applying for this position on monster, you will receive a message with a link to a set of online tests. These tests are an essential part of our screening process. Completion of all of the tests is required to be considered for an interview. Job Type: Full-time Salary: $11.50 /hour Required education: » Apply Now Please review all application instructions before applying to New Life Scientific, Inc..

» Apply Now

Please review all application instructions before applying to New Life Scientific, Inc..

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Founded in 2012, New Life Scientific is a young, fast-growing provider of used and refurbished laboratory and medical equipment based in…

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JFK Customer Assistance Representative FT - American Airlines - New York, NY

The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. American Airlines is a commercial airline providing passenger and cargo transportation throughout North America, Central America, South America, the Caribbean, Europe, Asia and Australia. The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner: Accepting, checking and tagging customers’ baggage at kiosks Processing and completing credit card baggage transactions at kiosks Assisting customers with self-service kiosk check-in and kiosk baggage processing Queuing lines in ticket counter areas Accepting and activating customers’ self-tagged baggage Performing clearance and verification of documents at kiosks Possibly performing additional related duties as deemed operationally necessary by management in accordance with the collective bargaining agreement Qualifications Must have high school diploma or GED equivalent Must be 18 years of age or older Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Must be authorized to work in the U.S. Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

927 reviews

AMR knows America’s spacious skies — and lots of others. Its main subsidiary is American Airlines, one of the largest airlines in the…

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Meter Reader - Groveland - Consumers Energy - Michigan

Department Summary To be considered for this position, you are required to attend a validated assessment to measure basic knowledge, skills and abilities related to Meter Reading. Job Description/Responsibilities This posting is for the Groveland area in Michigan. Applicants must possess a valid driver’s license with a good driving record, be able to work outside in all types of weather, possess and demonstrate excellent communication skills and the ability to work with customers. This position requires driving your personal vehicle with mileage reimbursement. You must provide proof of insurance for your vehicle and the coverage must meet or exceed the State minimum. This position requires 8-10 miles of walking and 60-80 miles of driving per day. Selected candidate must successfully complete an accuracy test after the first week of training to retain employment. These are temporary positions. Resumes sent via mail or fax WILL NOT BE considered. Pay is $18.40 per hour. Requirements/Qualifications These positions are temporary Union Positions INDIVIDUALS APPLYING FOR THIS POSITION MUST SUCCESSFULLY PASS A TEST FOR CONTROLLED SUBSTANCE AND MAY BE SUBJECT TO A BACKGROUND SCREEN IN ACCORDANCE WITH THE DEPARTMENT OF TRANSPORTATION (DOT) PART 40. INDIVIDUALS WILL BE SUBJECT TO DOT REQUIREMENTS IN ACCORDANCE WITH THE RESEARCH AND SPECIAL PROGRAMS ADMINISTRATION (RSPA), INCLUDING RANDOM TESTING FOR CONTROLLED SUBSTANCES. EMPLOYEE MAY BE REQUIRED TO WORK DIRECTLY FROM HOME AND UTILIZE PERSONAL AUTOMOBILE TO CONDUCT COMPANY BUSINESS. **PLEASE NOTE: All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex or national origin.

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Customer Serv Agent - Southwest Airlines - San Francisco, CA

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities:
***Southwest Airlines will consider your interest for San Francisco, California if you are currently a resident of California or can provide established residency in the state of CA.***

***If you are not selected for this job posting, you will not be eligible to reapply for this position in SFO for 12 months from the day you applied***

WHAT DOES A CUSTOMER SERVICE AGENT DO FOR SOUTHWEST AIRLINES?

Customer Service Agents at Southwest Airlines provide legendary Customer service by handling ticketing, baggage check-in, baggage claims, reservations, information inquiries and resolving complaints and problems.

WHAT ARE SOME OF THE DAILY DUTIES OF A CUSTOMER SERVICE AGENT AT SOUTHWEST AIRLINES? (Your duties may vary depending on the size of your work location.)

Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems;

Responsibilities include greeting and handling Customers in a polite and friendly manner;

Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets;

Computes charges, makes change and balances daily transactions;

Checks in baggage and Cargo;

Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed;

Handles transactions required to board the aircraft in a timely and efficient manner;

Deals with mishandled Customers as a result of oversales, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company;

Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal;

Must maintain the ability to wear prescribed uniforms;

Qualifications:
BASIC QUALIFICATIONS:
Southwest Airlines is an Equal Opportunity Employer.

High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

To work at the airport, you must be able to obtain a Secured Identification Display Area (SIDA) badge. You will be required to meet all local airport requirements. For the security access, job seekers must have no conviction, guilty plea, or judgment not guilty by reason of insanity in the last 10 years for any of the following disqualifying criminal offenses, as determined by the federal Transportation Security Administration:

1 Forgery of certificates, false marking of aircraft, and other aircraft registration violations

2 Interference with air navigation

3 Improper transportation of a hazardous material

4 Aircraft piracy

5 Interference with flightcrew members or flight attendants

6 Commission of certain crimes aboard aircraft in flight

7 Carrying a weapon or explosive aboard an aircraft

8 Conveying false information and threats

9 Aircraft piracy outside the special aircraft jurisdiction of the United States

10 Lighting violations involving transporting controlled substances

11 Unlawful entry into an aircraft or airport area that serves air carriers or foreign air carriers contrary to

established security requirements

12 Destruction of an aircraft or aircraft facility

13 Murder

14 Assault with intent to murder

15 Espionage

16 Sedition

17 Kidnapping or hostage taking

18 Treason

19 Rape or aggravated sexual abuse 2

20 Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon

21 Extortion

22 Armed robbery or felony unarmed robbery

23 Distribution of, or intent to distribute, a controlled substance

24 Felony arson

25 A felony involving a threat

26 A felony involving: Willful destruction of property; importation or manufacture of a controlled substance; burglary; theft; dishonesty, fraud, or misrepresentation; possession or distribution of stolen property; aggravated assault; bribery; or illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1

year, or any other crime classified as a felony that the Administrator determines indicates a propensity for placing contraband aboard an aircraft in return for money

27 Violence at international airports

28 Conspiracy or attempt to commit any of the aforementioned criminal acts listed above

WHAT ARE THE PHYSICAL REQUIREMENTS OF A CUSTOMER SERVICE AGENT?

Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces;

Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods;

WHAT ELSE DO I NEED TO KNOW ABOUT BEING A CUSTOMER SERVICE AGENT FOR SOUTHWEST AIRLINES?

You will need to be available to work a variety of shifts, including nights, weekends and holidays and overtime;

Typing and keyboarding skills;

Must be able to satisfactorily complete a Customer Service Agent training program with an 80% or greater average and an evaluation period;

This is a union position covered by the International Association of Machinists (IAM).

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Customer Service Data Entry Clerk Job - Alliance Health - Gainesville, GA

We are seeking a bright individual to interact with customers , maintain, and gather information. This position is a great opportunity for someone who enjoys assisting people, working with computers, and can type quickly. The hours are flexible. Customer Service Data Entry Clerk Job Responsibilities: * Assist customers in a polite and professional manner * Answers inbound calls * Transfer information from paper to a spreadsheet and/or database * Track and follow-up all customer requests in a timely fashion * Research, prioritize, and resolve customer issues in a suitable time frame Qualifications: * Must have excellent communication skills, both verbal and written * You must be able to type quickly and accurately * Must have proficiency in MS Office (Word, Excel, and Outlook) Employee perks Alliance Health offers paid holidays, as well as bonus and/or commission plans, rewards, recognition, and incentives programs. We provide discounted gym memberships, and a wellness program; there is also an onsite company café and complimentary snack foods and soda machines. Alliance Health also hosts company functions at local entertainment venues and participates in charity and community events. *Complete insurance coverage – medical, dental, vision, life. *401 ( k ) with company match. American Public Health Association – 1 day ago – save job

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Bookmobile library clerk - Georgia Public Library Service - Moultrie, GA

Duties include but not limited to: Checking in/out books, creating patron accounts, driving Bookmobile on school and home routes throughout Colquitt County, maintaining book collection, and assisting patrons at front desk and on computers. Start Date Library/Institution Name Moultrie-Colquitt County Library System Salary $16,640 – $18,720 depending on experience Certification Required? No City Moultrie State GA Job Type Job Type – > Full-time Type of Library Job Classification – > Public Qualifications The ideal candidate would have great customer service skills, computer skills, ability to lift and carry books, and a valid Class C drivers license. Application Instructions email resume to Holly Phillips at hbp@mccls.org Web Link http:// Special Notes Position is 40 hours per week, benefits include Health Insurance and Teacher Retirement, paid holidays, vacation and sick time. Schedule is Monday-Friday 8:30 am to 5:30 pm. Occasional Saturdays if needed. – original job » Apply Now Indeed will send your application to hbp@mccls.org. Please review all application instructions before applying to Georgia Public Library Service. Recommended Jobs Retail Sales Associate Farmers home Furntiure – Moultrie, GA Indeed – 10 days ago Easily apply DSP Easter Seals Southern Georgia – Moultrie, GA Easter Seals Southern Georgia – 14 days ago Principal Court Clerk Dougherty County Commission – Albany, GA Dougherty County Commission – 7 days ago

» Apply Now

Indeed will send your application to hbp@mccls.org.

Please review all application instructions before applying to Georgia Public Library Service.

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Department Assistant - Parks & Recreatio... - City of Roseville, MN - Roseville, MN

Job Summary:
The Parks and Recreation Department Assistant performs a wide variety of routine and complex administrative-support functions for unit staff and outside user groups. This position assists in the administration of standard operating policies and procedures of the department.

Scope of Responsibility:
The Department Assistant provides lead administrative support to the parks and recreation department and more specifically the department head. The Department Assistant must be able to manage multiple tasks and prioritize duties. This position works under the supervision of the Parks & Recreation Director and has no direct supervisory or budgetary responsibility. The Department Assistant works to provide intermediate troubleshooting and performs analysis and decision making within established parameters with limited financial impact.

The Department Assistant frequently provides department-wide information and is responsible for front-line interaction with public. On occasion, detailed procedural explanations or technical responses are required. Position requires daily and continuous public contact, a high degree of tact, courtesy, and sound judgment. In all aspects of the position there is a responsibility for meeting the overall goals and objectives of the Parks and Recreation Department.

The Department Assistant applies knowledge of current office technology, including, but not limited to, computers, printers, fax, scanners and copy machines. The Department Assistant position requires knowledge and understanding of computer technologies including, but not limited to, word processing, spreadsheet development and maintenance, database development and maintenance, scanning documents, e-mail, website maintenance, online registration and reservation systems and general knowledge of GIS. The Department Assistant applies knowledge of City codes, policies, procedures and practices for a municipal parks & recreation department.

Essential Duties & Responsibilities:
Essential Duties and Responsibilities:
Administrative Operations:
Uses word processing, spreadsheet, database management and other computer software programs to prepare correspondence, council actions, resolutions, commission packets, public notices, reports, community mailings, and other materials for public and internal distribution.

Coordinates details for department special events, meetings, and training sessions.

Coordinates administrative work with professional staff in a team environment.

Schedules and coordinates intra-office and interdepartmental meetings, projects, programs, activities and information flow.

Orders and maintains department materials and supplies.

Works on departmental special projects as assigned.

Financial Operations:
Collects, compiles and processes department-wide time sheets for payroll purposes.

Assists with cashiering, data processing, online registrations and bookkeeping.

Customer Service:
Assists with answering phones, receiving the public, and providing customer service.

Provides information and explanation to the general public regarding programs procedures and resolve customer concerns over the phone, on line and in person.

Analysis, Recordkeeping & Reporting:
Organizes and produces reports, administrative documents and public information bulletins.

Composes, processes and edits wide variety of documents, using judgment with regard to content, accuracy, and completeness.

Reviews and edits department documents to ensure they are error free and ready for public presentation.

Acts as custodian of departmental documents and records.

Establishes and maintains filing systems, controls records and indexes both manually and electronically.

Performs other related duties as apparent or assigned.

Skills & Qualifications:
Knowledge, Skills, & Abilities:
Has excellent organizational and customer service skills

Communicates well verbally and in writing

Develops and maintains good working relationships within the overall organization and individual customers or vendors.

Uses high degree of tact, courtesy, and sound judgment.

Ability and desire to project a professional image through knowledge of job, positive attitude, and accurate and timely completion of work.

Capable of coordinating administrative work with professional staff and working in a team environment.

Ability to simultaneously address multiple projects and deadlines and juggle multiple and changing priorities.

Strong interpersonal skills and ability work with and talk to the public directing and providing advice on information necessary to satisfy any questions or concerns relating to the City.

Minimum Qualifications:
Minimum job requirements: two years of formal training beyond high school and 3 years of related experience or equivalent. Must be competent with Microsoft Office, and Windows operating systems to perform word processing, spreadsheet, and database functions. Minimum typing speed of 60 wpm. General office skills including typing, document preparation and layout, proofreading, transcription, and filing. Experience in a parks and recreation department or municipal government environment desired, but not required. An Associate’s Degree in a related field desirable.

Physical Demands & Work Conditions:
Physical Demands & Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Most work is in a normal office environment. Limited lifting of twenty pounds or less is required up to 15% of the time. The Department Assistant is responsible for the management of day to day department functions, many of which have deadlines and require significant attention to detail. Approximately 45 – 70% of the time, work is performed at a high level of detail and pressure of deadlines.

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United States of America: Project Officer II (PO II)

Job Code: SF.49.97/LN

Tetra Tech DPK (Tt DPK), a Tetra Tech company, provides technical, management, and advisory services to help developing and transitioning societies navigate the challenges they face. We work around the world to help establish and strengthen productive relationships between state and society and develop sustainable government and justice systems that are responsive, transparent, accountable, fair, and efficient. The mission of Tt DPK is to foster good governance and the rule of law as basic qualities of successful democratic societies and market economies.

Tt DPK seeks a Project Officer Level II to provide support and monitoring to Tt DPK project offices. This position reports to the Project Implementation Team Director and is based in San Francisco, California.

Responsibilities:

• Ensure compliance with assigned contracts, annual work plan, and monitoring and evaluation plan


• Track and review project deliverables prior to client submission and monitor project budget and expenditures


• Serve as main point of contact for project office for day-to-day activities


• Participate in the annual planning processes for the project


• Work in collaboration with Finance Manager and Director of Projects to ensure that memorandums of understanding, consultant letters, subcontracts, and purchase orders are in place


• Conduct procurement process, negotiate, and oversee U.S. subcontracts and provide support to field team for local subcontracts


• Provide support to project office for design, management, and reporting of grants program in accordance with USAID regulations and internal policies and procedures


• Provide training to field staff on key topics such as operating budgets, report writing, success story writing, procurement, and field office finance and operations procedures


• Travel to project offices approximately 20-30 percent of time, as needed

Qualifications:

• Master’s/Advanced Degree in social sciences, law, business administration, international relations, or related fields and one to three years of experience in a related field desired (or Bachelor’s Degree and three to six years of experience)


• Willingness to travel and work for several weeks at a time in any location (including post-conflict countries) where Tt DPK has or may have projects


• Demonstrated capacity to complete project support, monitoring, and administrative tasks timely


• Able to prioritize multiple assignments


• Ability to think critically and solve problems independently


• Demonstrated knowledge of FAR and AIDAR regulations


• Capacity to manage multimillion dollar projects


• Spanish language professional proficiency required

The salary range for position: $65,000.00 – $90,000.00.

How to apply:

For more information on our company, please visit our website at www.tetratechdpk.com. To apply, please submit the following required documents: resume and cover letter (referencing job code SF.49.25) outlining why you should be considered for the position on the Careers portion of our website at www.tetratech.com/careers. Submissions without a cover letter, resume, and answers to required prescreening questions will not be considered.

We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.

Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions. EOE AA M/F/Vet/Disability – No calls or agencies

United States of America: MSI Internships, Arlington, VA

MSI Internships, Arlington, VA

Company Profile:

MSI is an international development firm in the Washington, D.C., metro area with a 30-year history of helping to deliver results across the developing world. We operate in some of the most challenging political and economic climates in the world, including Afghanistan, Iraq, Pakistan, and South Sudan. MSI currently employs 800 development experts in the fields of public sector management, monitoring and evaluation, governance, and anticorruption. For more information on MSI, please visit our website at www.msiworldwide.com.
MSI has a comprehensive, paid internship program that provides talented individuals an opportunity to gain practical skills and experience in a wide range of roles. We are proud to have worked in partnership with USAID, AusAID, DFID and numerous other clients in some of the most challenging political and economic climates in the world.

Nearly all of our entry-level openings are filled from our intern pool, making this a great way to start a development career. Internship opportunities are available throughout the year in many departments:

• Project Management (fluency in French and Spanish preferred)


• Business Development


• Contracts Administration


• Information and Communication Technologies


• Accounting Services

Our paid internship program is for people passionate about international development. Internships are generally seasonal, and interns work a flexible schedule of 28 hours per week.

Many department directors and technical staff began their careers as interns at MSI. The internship program starts you off on the right path, where you can see up front the challenges and rewards of providing more effective development worldwide.

How can I apply?

Click the “Apply for this position” button below this description to submit your application, or please visit our internship program page: http://www.msiworldwide.com/careers/internship-program/. The application process takes about 5 minutes.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.

MSI is an EEO/AA/ADA/Veterans employer.

PI93009084
Apply Here

Cargo Claims Assistant - FedEx TechConnect - Harrison, AR

Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 300,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer. Here are some of the recognitions FedEx has received from the past couple of years: • FORTUNE Magazine: No. 8 among “World’s Most Admired Companies” and No. 1 in the delivery industry (2014) • Glassdoor, Employees’ Choice Awards: “Top 50 Best Places to Work” (2014) • FORTUNE Magazine: “100 Best Companies to Work For” (2013) • Computerworld: “100 Best Places to Work in IT” (2013) • Corporate Responsibility Magazine “100 Best Corporate Citizens” (2014) When 300,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click ‘Apply Now’ and tell us more about yourself. Position Summary and Essential Duties To perform various duties in support of claims unit responsibilities. Qualifications High school diploma/GED. Two (2) years general business experience. Typing skills. Word processing experience. Good communication skills. EEO Statement FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.

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United States of America: Capacity Building & Training/Instructional Design Consultant Support

Purpose:
The Institute for International Programs (IIP) at the Johns Hopkins Bloomberg School of Public Health (JHSPH) is seeking consultant(s) for the provision of services outlined in this Request for Proposals (RFP). This RFP represents the requirements for an open and competitive process. Please submit proposals in accordance with the RFP instructions by 5pm EST March 14, 2016 to Tricia Aung (taung4@jhu.edu) and Brittany Fugal (bfurgal1@jhu.edu).

Background:
Funded by the Government of Canada, the National Evaluation Platform (NEP) is a rigorous new approach to compiling and analyzing health and nutrition data from diverse sources so that governments in low and middle income countries can get strategic, evidence-based answers to their most pressing Maternal Newborn Child Health and Nutrition program and policy questions. Read more about the NEP at http://www.bit.ly/NEPlatform.
Primary objectives of the NEP include:
1) to develop NEPs in 4 countries, (Malawi, Mali, Mozambique, Tanzania) and build local institutional capacity to use and maintain them;
2) to demonstrate that NEPs can provide high-quality, timely data on results and implementation strength for use in guiding decisions; and
3) to use the experience to develop guidelines and tools for use in additional countries.

The technical team supporting NEP development and implementation is primarily based at JHSPH’s IIP with one full-time Resident Advisor team member based in each country. Team members include experts in maternal child health and nutrition, large-scale program evaluation, epidemiology, data systems and biostatistics. Team members are involved in designing NEP tools and training videos, developing and delivering workshop content and practice exercises as well as providing ongoing mentorship to key NEP stakeholders in each country.
Please see annex A for a description of the core NEP audiences and the overall “cycle-based” approach being used for NEP development and capacity building in each of the four NEP countries.
Crucial for sustaining and scaling the NEP is the need to refine and package NEP training materials and to develop supporting guidance documents. The “NEP Toolbox” is a core set of methods and resources that can be adapted by countries to build and maintain the NEP. The NEP Toolbox includes the following:
 Impact Model Tool to identify evaluation questions
 NEP Data Mapping guidelines – routine and survey sources
 NEP Data Quality Assurance (DQA) tool for survey sources
 Decision Guidance to support World Health Organization DQA tools for routine data
 NEP Data System – DHIS2 apps and new core functionality
 NEP Data System support tools for data processing
 Lives Saved Tool (www.livessavedtool.org) and new tool to support target-setting
 STATFRAM statistical methods and core Stata code supporting basic analyses
 Instructional videos for STATFRAM methods and NEP Data System
 Advanced training for visualization tools in DHIS2 and Excel/Access

The NEP team also continues to develop materials (e.g. PowerPoint decks; small group practical activities) to support training workshops focused on introducing key evaluation concepts related to question design, data, analytical methods, interpretation and communications alongside NEP Toolbox components. To date, during NEP Cycle 1 and the start of NEP Cycle 2 the NEP team developed 4 core workshop modules (~23 total days of training – most of which is facilitated small group work). The NEP team estimates that during NEP Cycles 2/3 an additional 4-6 workshop modules (~25 total days of training – mostly facilitated small group work) will be developed. As an example of the content and style of workshop activities, the agenda, PowerPoint decks, handouts for group activities and workshop reports for the NEP Cycle 2 Workshop 1 in Tanzania can be accessed via Dropbox here.
https://www.dropbox.com/sh/ifq2mikxn3bzf16/AADlFADU-Pxr19bbvlOzIX17a?dl=0
Please note that all training materials are confidential and to be used solely to inform development of a proposal.

Scope of Work:
Selected consultant(s) are expected to have experience in instructional design, methods to assess knowledge and skill changes, technical writing, and training video production to support the NEP project team during the final year of the grant. Consultant(s) will develop supporting documentation for NEP tools; compile, improve and package capacity building curriculum; develop effective assessment methods to measure short and medium term changes in knowledge and skills among NEP participants; and provide project management oversight and technical support to a team developing training videos. The consultancy will begin April 2016 and conclude by December 2016. A description of tasks and estimated time is listed below.

 Refine and “package” NEP tools and training materials for use in other contexts (Estimated effort time: 60 working days based on 5 days for strategic framework; 25 days for NEP manual / tool documentation / tool adaptation guidance; 3 days per master workshop curriculum set x 10 workshops= 30 days)

• Work with project team to develop an overarching strategic framework that will guide organization and packaging of NEP tools and curriculum.


• Create “master” versions of training and practice materials through revising existing materials in consultation with technical staff and incorporation of workshop / other documented feedback.


• Develop guidance for context-specific adaptation of the curriculum. – Advise on development of new curriculum and training tools.


• “Package” curriculum and NEP tools into in a format that supports use of materials in new contexts (e.g. develop a manual with Toolbox documentation & curriculum guides).


• Develop assessment methods to measure changes in / achievement of relevant knowledge and skills (Estimated effort time: 12 working days)


• Work with project team to develop assessment tools for participants in workshops and other discrete training or capacity building activities.


• Develop a tool/approach to allow cumulative assessment of whether or not participants have gained and retained core NEP knowledge and skills across the duration of the project/training cycle.


• 
  

  Support team in development of two sets of training videos (Estimated effort time: 25 days estimated as 2.5 hours processing per video x 50 videos = 16 working days + 9 days for planning and management functions)

  
  


• 
  

  Work with project team to develop an overarching work plan for video development, production, field testing and finalization for the “STATFRAM video series” – a library of forty 6-7 minute videos that teach key statistical concepts and analytical skills related to large-scale program evaluation using NEP. The NEP team—who will develop content and record primary video content—expects that the consultant(s) serves as a project manager to ensure the team meets deadlines and provide recommendations for improvement to content as required. The consultant(s) will also carry out any post production edits/refinements as well as advising on how best to make videos accessible to audiences across NEP countries and beyond.

  
  


• 
  

  Work with project team to develop an overarching work plan for video development, production, field testing and finalization for a short series of 6-12 training videos (each less than 10 minutes long) that provide an orientation to the NEP Data System. These videos will provide an introduction to the NEP DHIS2 software, and how to process and visualize data in the system. The NEP team—who will develop content and record primary video content—expects that the consultant(s) serves as a project manager to ensure the team meets deadlines and provide recommendations for improvement to content as required. The consultant(s) will also carry out any post production edits/refinements as well as advising on how best to make videos accessible to audiences across NEP countries and beyond.

  
  


• 
  

   Provide miscellaneous support to build team skills as trainers and curriculum developers (Estimated effort time: 5 working days)

  
  


• 
  

  Equip NEP team members with knowledge and techniques to strengthen their skills as facilitators and/or curriculum developers. The NEP team requests that you provide a description of what coaching services or more formal training you are positioned to provide with an estimate of unit cost. The first three points above are the primary deliverables of the contract.

  
  

How to apply:

Submission Instructions:
Proposals must be submitted in English and provide sufficient information to address each component of the scope of work and required technical competencies. The proposal should also include a detailed cost proposal and a minimum of three references to clients for whom the consultant(s) has/have conducted similar projects. IIP may contact references provided for feedback on the projects completed. For proposals submitted by companies, the proposal must include information about the company and the company’s most recent financial statements.

Proposals must be submitted to Tricia Aung (taung4@jhu.edu) and Brittany Fugal (bfurgal1@jhu.edu) by 5pm EST March 14, 2016. All requests for clarification on this RFP must be submitted in writing via email to Tricia Aung and Brittany Fugal.
Contract terms and conditions will be negotiated upon selection of the winning bidder for this RFP. All contractual terms and conditions will be subject to review by Johns Hopkins University and will include scope, budget, schedule, and other necessary items pertaining to the project.

Timeline:
March 14, 2016 Receipt of proposals
Week of March 14, 2016 Proposal review and selection
April 1, 2016 Anticipated work start

Budget:
All proposals must be accompanied with a budget based on the proposed project plan and estimated time allocated. The budget should include a detailed cost breakdown by proposed activity. A budget narrative should describe the project cost calculation methodology. IIP-JHU assumes that most project communication can take place via Skype or phone. If agreed that in person meeting(s) are needed, IIP-JHU will directly cover the cost of an economy ticket and hotel accommodations. Consultant(s) are expected to cover any other costs incurred to complete all tasks outlined in the RFP.

Evaluation Criteria:
Each proposal will be evaluated in two stages: technical abilities and cost analysis. During the first stage, proposals will be assessed against the following criteria to assess technical abilities:
 Proposal Quality–The consultant(s) must clearly articulate methodology. The consultant(s) must demonstrate innovative and evidence-based approaches towards bolstering NEP resources to promote experiential learning and knowledge retention.
 Delivery Terms–The consultant(s) must deliver the expected services within the time frame proposed.
 Capacity–The consultant(s) must provide evidence of relevant skills and technical expertise. Proposals that are submitted by teams are expected to include appropriate assignment of staff to tasks based on expertise.
Proposals that satisfactory meet technical criteria will then be assessed for cost. Consultant(s) should provide a detailed financial bid, which will be evaluated in the context of the proposal’s technical merits.

Guest Service Agent - Hilton O'Hare - Hilton Hotels & Resorts - Chicago, IL

Work Locations

:

Hilton Chicago O’Hare Airport

O’Hare International Airport

Chicago

60666

A Guest Services Agent with Hilton Hotels and Resorts is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate will have 2+ years’ experience in a professional customer service environment. this position requires flexibility to work all shifts including nights, weekends, and holidays. The starting salary is $15.50 per hour.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide’s ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand’s reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries

Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Receive, input, retrieve and relay messages to guests

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H

Hospitality – We’re passionate about delivering exceptional guest experiences.

I

Integrity – We do the right thing, all the time.

L

Leadership – We’re leaders in our industry and in our communities.

T

Teamwork – We’re team players in everything we do.

O

Ownership – We’re the owners of our actions and decisions.

N

Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values

Quality

Productivity

Dependability

Customer Focus

Teamwork

Adaptability

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide’s Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

Job

:

Guest Services and Front Office

Schedule

:

Full-time

Brand

:

Hilton Hotels & Resorts

Shift

:

Full Availability

Job Level

:

Team Member

Source by [author_name]

United States of America: Quality management unit associate

Chemonics seeks an associate for its Quality Management Unit (QMU). The QMU is a fast-paced and dynamic unit that manages Chemonics’ ISO 9001-certified Quality Management System (QMS) and develops innovative solutions to address the company’s biggest challenges. The QMU’s scope includes documenting and analyzing Chemonics’ corporate operations and leading corporate initiatives on process improvement. The associate will work closely with stakeholders across the company to make Chemonics a more impactful organization. We are looking for individuals who have a passion for making a difference in the lives of people around the world.

Responsibilities include:

• ​Serve as a primary point of contact for QMS users and contributors


• Edit business process maps and other documents using Microsoft Visio, Word, and Excel


• Train staff on how to use Chemonics’ resources for home- and field-office operations


• Manage information and documentation within the QMU and QMS Intranet portals


• Maintain and update QMU standard operating procedures and guidance


• Assist with business process analysis and internal audits, including evaluating and implementing proposed process changes


• Support continual improvement projects and assessments as needed


• Continually build on the positive relationships established among Chemonics’ stakeholders and the QMU


• Perform general project management and administrative functions as needed


• 
  

  Engage in new business effortsQualifications:

  
  


• 
  

  ​Bachelor’s degree required

  
  


• 
  

  One year of experience in administrative, business process, project management, or related work; experience working overseas, especially in a developing country, preferred

  
  


• Interest in organizational development, management systems, or business process analysis


• Ability to transition between detail-oriented and strategic thinking


• Strong interpersonal and organizational skills


• Ability to work independently and as part of a team


• Ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training sessions, and meetings


• Ability to solve problems creatively, manage competing priorities and tight deadlines, and learn new concepts quickly


• Knowledge of international development


• Knowledge of Microsoft applications, including Word, Excel, Visio, and SharePoint preferred


• Demonstrated leadership, versatility, and integrity


• Fluency in one or more foreign languages preferred ​

How to apply:

Apply through our Career Center at https://www1.apply2jobs.com/Chemonics/ProfExt/index.cfm?fuseaction=mExte… by March 11, 2016. No telephone inquiries, please. Finalists will be contacted.

Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.​​ Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.​​

Public Information Specialist (Part-Time: 20 hrs/wk) - City of Pasadena - Pasadena, CA

The Department of Libraries and Information Services is looking for a Part-time Public Information Specialist who will be performing a wide variety of routine to difficult paraprofessional activities in the development and implementation of the Library’s community relations and outreach messages. This position prepares press releases, promotional flyers, assists in creating the monthly newsletter, and is the main photographer on behalf of the Department of Library and Information Services.

The ideal candidate for the Part-time Public Information Specialist must be able to demonstrate good writing and communication skills. The candidate should also be knowledgeable in photography and photo editing.

Essential Functions:
The following list represents some of the essential functions of the position. Assignments may vary.

Develops and creates graphic materials, including but not limited to newsletters, flyers, brochures, visual displays, signs, advertisements, forms, logos, charts, maps and other printed/graphic materials;

Coordinates the translation process for the Library’s multi-lingual promotional materials;

Drafts press releases, website content, articles for the newsletter, copy for advertisements, brochures, flyers, and signage, reports, and correspondence;

Writes or obtains and edits content from a variety of sources;

Prepares presentations and public information materials;

Exhibits excellent communication skills, both written and verbal;

Attends meetings and events to provide information concerning the Library’s programs, operations and services;

Assists in planning and organizing occasional special events;

Demonstrates advanced level photography skills and is the Department’s lead photographer

Takes or obtains photography on behalf of the Department (main Photographer);

Designs promotional materials and edits photos with knowledge of Adobe Photoshop;

And other tasks as required.

Qualification Guidelines:
Graduation from a two-year college with an Associate’s degree in marketing, public relations, communications, business administration or a closely related field, and at least four years of progressively responsible experience in marketing, public relations or social media; or an equivalent combination of training and experience. Experience in a public agency is preferred.

Core Competencies

The following list presents some of the core competencies for this position.

Ability to Work Independently – Capacity to perform his/her work with little or no guidance from others.

Attention to Detail – Ability to manage his/her own work and the work of others to ensure that it is fit for purpose and free from error.

Communication Skills – Extent to which an individual communicates with economy and clarity, and remains open to feedback to improve their communication skills in the future.

Customer Focus – Individual has an “environmental radar” tuned to competitors, the market, and customers to guide day-to-day actions.

Teamwork Orientation – Individual works well with others, harnesses different skills and experience and builds a strong sense of team spirit.

Dependability – Abilities to be seen as reliable, steady, responsible, and committed and includes maintenance of a strong attendance record. Meets deadlines.

Listening Skills – Ability of an individual to both hear and understand other people, and to quickly discover their full communication or message.

Resourcefulness – Individual systematically and comprehensively gathers the information needed to solve problems or work challenges efficiently and effectively.

Time Management Ability – Adheres to production and work schedules.

Written Communication Skills – To communicate with others in written form that is clear, concise and entirely appropriate to each circumstance. Selection Process

Those candidates who appear best qualified based on their application submitted will be invited to any combination of written, performance or oral appraisal to further evaluate their job related experience, education, knowledge, skills and abilities.

Special Requirements:
Must possess a valid California Class C driver’s license and comply with the City’s Motor Vehicle Safety Policy during the course of employment.

The position may be required to work some evenings and weekends as needed.

Source by [author_name]

United States of America: IDIQ MANAGER, POWER AFRICA EXPANSION

RESPONSIBILITIES AND DUTIES:

Engility Corporation, building on IRG’s legacy in international development, seeks an IDIQ Manager – Power Africa Expansion for its home office in Alexandria, Virginia to provide project management, capture management and technical oversight for task orders to be issued under the prospective USAID Power Africa Expansion IDIQ. As such, you may be asked to lead proposal/business development activities; as well as project design, implementation, oversight, and contract compliance activities in the Africa Region, with a focus on Sub-Saharan Africa (SSA). The role will be tightly focused on achieving IRG’s growth expectations through winning new business at the Task Order level and providing professional project management oversight for task orders under implementation. The successful candidate will:

• Maintain and develop customer and subcontractor relationships in support of the company’s growth strategy
  Identify and qualify new business consistent with the company’s existing capture management processes


• Lead and collaborate with matrixed teams to develop the winning proposal responses and, ensure submissions are compliant with all bid requirements inclusive of those specified as part of the IDIQ umbrella contract.


• Possess domain knowledge in a relevant energy sector discipline, such as: regulation and power markets; public private partnerships and transactions; utility management; renewables; or climate change and green growth.


• Serve as a senior project manager providing oversight, operational and administrative support and overall quality assurance and quality control to field offices and staff.

Project activities typically relate to legal and regulatory energy sector reform; energy sector transformation via public private partnership mechanisms or other innovative energy sector financing and project development.

Overseas travel will be required.

Representative Activities:

• Lead IRG’s capture and proposal efforts for specific Task Orders, inclusive of interfacing with the customer(s), teammates and meeting internal requirements.


• Establish a robust opportunity pipeline for the SSA Region, make Bid/No


• Bid recommendations and champion bids through gate reviews.


• Identify and source Subject Matter Expert support (e.g. from within IRG, via IRG’s Power Africa Expansion IDIQ consortium partners, independent consultants, etc.) to develop a winning proposal


• Author sections of each Task Order proposal, as appropriate.


• Support fulfillment of IDIQ umbrella reporting requirements such as collecting metrics and issuing related contractual reports, participation in contract-required meetings, overseeing the maintenance of the contract-defined websites as required, etc.


• Lead the formation of IDIQ specific collateral materials, as appropriate.


• Plan, manage, and oversee project budget and LOE expenditures, including monthly tracking of revenue, profitability, accruals, and review of local account reports from the project offices.


• Guide project start-up and close out activities


• Coordinate activities of Headquarters administrative support staff, and support senior management in the supervision of personnel assigned to specific projects. May be delegated full supervision on specific contracts


• Lead the preparation of quarterly project reviews for active task orders.


• Participate in short-term assignments as required on projects, both domestically and overseas.

This is a contingent position based on funding from the customer.

MINIMUM TANGIBLE QUALIFICATIONS:

• Possess well-established business relationships in the USAID and international energy development community.


• Demonstrated ability to engage customers at all levels in order to: elicit customer needs; present corporate capabilities; assess competitive position; develop win strategy; and define responsive service offerings


• Proven record of developing and executing win strategies, and developing winning task order proposals


• Hands-on experience with business development, capture and proposal collaboration tools.


• Detailed knowledge of contracting and acquisition in the Government Services market, specifically USAID acquisition


• Effective at identifying, selecting and negotiating with subcontractors as part of the win strategy


• Advanced degree in law, international relations, energy policy, economics, business, engineering, or related field


• At least 12 years of progressively responsible technical and management experience of the type listed in the preamble above


• Minimum of three years of the above experience in a developing country


• Excellent interpersonal, communication, customer relationship skills


• Exemplary work ethic, judgment and independent initiative attuned to meeting deadlines


• Excellent verbal and written communications skills; English fluency required

PREFERRED QUALIFICATIONS:

• Fluency in French, Portuguese or any African language


• Prior Africa/Sub-Saharan Africa experience in the energy sector is strongly preferred


• Prior experience with infrastructure public private partnerships and/or energy project development in a development or emerging economy context


• Previous experience of working on USAID, Millennium Challenge Corporation or other donor-funded projects preferred

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Examiner - Quicken Loans - Remote

What this position is about An Examiner reviews an abstract to verify the title commitment was set up and typed appropriately based on the abstractor’s findings and state regulations, to identify potential risks and liabilities. Responsibilities Manage high volume queue of orders for residential/commercial purchases and refinances in multiple states in a team based environment Work together with multiple internal teams clearing title issues Consult with abstractors, other examiners, underwriters and title clearance team members to provide a clear, marketable title Procure over limit approval from underwriters Assist underwriting counsel and Title Source legal counsel in claims investigation and insuring issues Research title standards for various states Such duties may be assigned from time-to-time by the Title Production leadership team. Requirements Must have 2-3 years of examining experience Working knowledge of current real property law and title underwriting standards Understanding of title premium pricing, rate manual review and premium calculations Ability to read and understand complicated legal descriptions Property description mapping ability is a plus Comfortable with technology. What You’ll Get Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training Other incentives, contests and rewards including trips, event tickets, cash prizes and more Why We’re Different Why We’re Different Meet the anti-corporate culture of Title Source, where there’s no daunting hierarchy, “boss” is a four-letter word, and if you work hard you’re the one who’ll reap the rewards, both personally and professionally. More than any other place you’ll work, we’re dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you’re at it. Title Source is an equal-opportunity employer

Source by [author_name]

United States of America: USPSC Project Coordinator/Facilitator

Position Title: Project Coordinator/Facilitator

Solicitation Number: SOL-OFDA-16-000028

Salary Level: GS-13 Equivalent: $92,145 – $119,794

Issuance Date: February 29, 2016

Closing Date: March 21, 2016

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Project Coordinator/Facilitator under a United States Personal Services Contract (USPSC), as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Reed

Contracting Officer

DUTIES AND RESPONSIBILITIES
• As a liaison between OFDA and SEC, maintain regular communication with OFDA and serve as the primary point of contact for security clearances, revalidations and security clearance upgrades.
• Serve as OFDA’s primary contact for troubleshooting security related matters with SEC, such as badging, access, clearance transfers and other issues as they arise.
• Troubleshoot with OFDA and SEC, working to ensure the expedient processing of security clearances which will ensure that OFDA is fully staffed and able to respond and deploy their employees in the event of a disaster or humanitarian crisis. Exercise independent judgment, work with OFDA to determine areas of priority, and to ensure security actions get processed expeditiously.
• Review and evaluate reports of investigation and other records to determine whether to grant, deny, revoke, or suspend security clearances consistent with National Security Adjudicative Guidelines.
• Identify the need for, and recommend Special Investigations for complex and extremely sensitive and critical national security issues requiring issue resolution to facilitate a clearance determination.
• Compose correspondence and prepare written reports highlighting potential security concerns and the related resolution, if applicable.
• Plan, organize, and carry out his/her own work with diverse and competing priorities; monitor and report on the status of in-progress assignments, and adhere to supervisory guidance on work priorities; ensure all deadlines and quality standards are met and use initiative and resourcefulness to develop new methods.
• Prepare analytical summaries with corresponding recommendations for related course of action; and provide a clear basis for the course of action when potentially disqualifying information is identified and adverse actions are recommended.
• Participate in a recurring meeting with OFDA to discuss areas of concentration for SEC, and coordinate all outstanding issues of concern in a timely manner, to the extent possible. Identify trends and propose solutions to resolve processing or communication challenges, and escalate to management as appropriate.
• Clarify OFDA action requests for SEC to ensure appropriateness, and manage processing timeliness expectations by facilitating in-progress investigations.
• Provide guidance and appropriately apply related executive orders, Agency Directives, and other internal procedures, requirements, regulations, and policies related to personnel security, and maintain credibility with others on technical issues.
• Specify goals and obstacles to achieving those goals, generate alternatives, consider risks, and evaluate and choose the best alternative in order to make a determination, draw conclusions or solve a problem.
• Identify and analyze problems: use sound reasoning to arrive at conclusions; find alternative solutions to complex problems; distinguish between relevant and irrelevant information to make logical judgments.
• Recognize and use correct grammar, punctuation, and spelling; communicate information in a succinct and organized manner; produce written information, which may include technical material that is appropriate for the intended audience.
• Attend OFDA trainings as necessary to better understand staffing needs of the office and how this translates into security requirements; engage in appropriate training either as a participant and/or trainer.
• Conduct brown bags and other informational sessions to educate OFDA staff on changes in security policy or other relevant subject matter.
• Sign up for and serve as needed, on Washington-based RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied.
• Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
• As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time.
• Update the shared OFDA spreadsheet tracking the current and expected OFDA personnel. Provide routine updates on whether cases received by SEC, and the related status.
• In certain cases, assist with streamlining the OFDA candidate’s background investigation by obtaining any additional information on behalf of SEC directly.
• Resend any Interim and Final clearance notifications to AMS and/or selecting officials if not notified.
• Notify the responsible SEC branch for OFDA candidates that need or will be in need of a periodic re-investigation.
• Maintain knowledge of the divisions within SEC to provide OFDA appropriate points of contact to facilitate their requests.
• Maintain knowledge of SEC’s policies and procedures to advise OFDA and avoid unnecessary request rejections or processing delays.
• Perform additional tasks or special projects as requested by OFDA or SEC.
• Plan approach or methodology to be used in carrying out assignments.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)
Bachelor’s degree with significant study in or pertinent to the specialized field, and seven (7) years of progressively responsible experience working in personnel security, background investigations, and/or clearance determinations, and analyzing security policies.
OR
Master’s degree with significant study in or pertinent to the specialized field, and five (5) years of progressively responsible experience working in personnel security, background investigations, and/or clearance determinations, and analyzing security policies.
SELECTION FACTORS
(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)
• Applicant is a U.S. Citizen.
• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
• USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
• Ability to obtain and maintain a Secret up to Top Secret level clearance as provided by USAID.
• Satisfactory verification of academic credentials.
QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified applicants in comparison to other applicants.)
QRF #1 Describe your ability to work under pressure with tight deadlines while
maintaining attention to detail. Please provide supporting examples.
QRF #2 Describe your experience with and knowledge of the Federal Investigative
Standards for current personnel security processing.
QRF #3 Describe your experience working in Personnel Security, and knowledge of the
process from Case Intake to Adjudications.
QRF #4 Describe your experience in a liaison role with various organizations to resolve
complex issues in a timely manner.
QRF #5 Describe your experience drafting standard operating procedures related to all
aspects of personnel security processing.
BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.
Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.
The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.
The Applicant Rating System is as Follows:
QRFs – 35 points
QRF #1 – 7 points
QRF #2 – 7 points
QRF #3 – 7 points
QRF #4 – 7 points
QRF #5 – 7 points
Interview Performance – 40 points
Satisfactory Professional Reference Checks – 25 points
Total Possible Points: 100

How to apply:

Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit:

Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.
(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(e) U.S. Citizenship
(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

Supplemental document specifically addressing the QRFs shown in the solicitation.

USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

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DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

Environmental Technician (READ) - West Virginia Department of Agriculture - Moorefield, WV

West Virginia Department of Agriculture

1900 Kanawha Blvd. E., Charleston, WV 25305

304-558-3550

Walt Helmick

Commissioner

VACANCY ANNOUNCEMENT

Title: Environmental Technician I, Regulatory and Environmental

Affairs Division (READ)

Salary: $30,000

Headquarters: Moorefield, West Virginia

Send WVDA Anne Oravec, Executive Assistant

Application West Virginia Department of Agriculture

& Resume to: 1900 Kanawha Boulevard, East

Charleston, WV 25305-0170

Phone: 304-558-2221

E-mail: aoravec@wvda.us

Closing Date: Open Until Filled

Nature of Work: Under general supervision of the Assistant Director, an employee in this

position will perform daily water sampling and assist in water quality analysis for the Water

Quality Program. Other duties may include assisting Nutrient Management Planners with soil

sampling and assisting with the Department’s Verification program for agricultural best

management practices.

Examples of Work:
 Collect and prepare surface water samples to facilitate laboratory testing for determination of

nutrients, suspended solids, and fecal coliform.

 Perform basic field tests on water samples at time of collection.

 Perform stream flow measurements and calculations.

 Prepare media and other chemical solutions for the bacteriological analyses of samples.

 Clean and sterilize laboratory glassware and equipment.

 Enter water quality monitoring information into the Division’s Water Quality Laboratory

Information Management System (LIMS).

 Assist in maintaining quality assurance records for Environmental Laboratories.

 Attend technical meetings as required.

 Assist in writing reports as necessary.

 Maintain water quality field instruments.

 Restock water quality monitoring supplies.

 Performs related work as required, such as assisting other READ analysts as needed.

 Skill in the use of fragile and complex laboratory equipment.

 Perform related work as required.

Working Conditions: Employment requires working in a laboratory environment, as well as

working in outdoor field situations when collecting water samples and data, which may include

climbing up and down stream banks and coping with climatic temperature changes involved with

outdoor work.

Required Knowledge, Skills and Abilities (Essential Functions):

 General knowledge of federal and state environmental laws, rules, and regulations as they

might apply to or affect agriculture and poultry.

 General knowledge of rules, regulations, policies, and objectives of the WVDA.

 Good oral and written communication skills.

 Ability to effectively work with the general public, media, legislative, state, local, and federal

personnel.

 Ability to maintain effective working relationships with the READ Director and Assistant

Directors, and other WVDA staff in implementing and monitoring WVDA programs.

Minimum Qualifications:
 Training: Graduation from an accredited college or university with an Associate’s degree in

agriculture, environmental science, or a related physical science.

 Experience: Lab experience preferred, but not necessary.

 Substitution: Experience may be substituted for college education.

Additional Requirements:
Valid driver’s license required.

Dependable transportation required and proof of insurance.

Pre-employment drug and alcohol testing.

Pre-employment law enforcement background investigation, including DMV records.

Must maintain a positive image of the Commissioner, West Virginia Department of Agriculture,

and the State of West Virginia.

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