The successful applicant shall provide medical records support services to maintain patient medical records and provide other administrative support to hospital staff as directed. Tasking shall include, but is not limited to:
File, copy, answer telephone calls, generate phone calls, interaction on a daily basis with patients, and hospital/clinic staff.
Assemble initial patient treatment record, utilizing Composite Health Care (CHCS) and Automated Data System (ADS).
Perform medical records functions such as basic analysis, compiling data, retrieving and reviewing medicals records to determine completeness and internal consistency of the records, presence of all required forms and signatures.
Maintain record and monitor concurrently all actions taken pertaining to receiving and routing of clinical records.
Organize records in proper medical format using form number and treatment dates, review all medical documents forwarded to the medical records division for filling to ensure completeness.
File incoming medical documents into the outpatient medical records using the terminal digit filing system insuring that each document properly denotes complete patient identification data and the placement of each document within the outpatient medical records is in accordance with standing Military Treatment Facility (MTF) instruction, Area branch Medical Clinic policies and Joint Commission on the Accreditation of Healthcare Organization (JCAHO).
Identify correct location of the outpatient medical record though computerized tracking system. Pull medical records three (3) days in advance of upcoming appointments.
Greet beneficiaries, verifies DEERS eligibility status, and changes demographic information within the Composite Healthcare System (CHCS).
Register beneficiaries into CHCS, e. g, walk-in patients, telephone consultation, etc. and retrieve data form CHCS, AHLTA, and other appropriate computer system for beneficiary records.
Participate in the annual review to purge the master files of records to the retired to National Records Center.
Schedule medical appointment in CHCS for eligible beneficiaries, Assist beneficiaries with basic questions regarding TRICARE to determine eligibility of beneficiaries.
Review medical records and associated files annually and pull medical records and x-rays that have not been used for two (2) years.
For outpatient services, pull records from file for appointments: and consolidate program examination into one examination packet, and place in the appoint out-basket.
For rough drafts placed in the designated in-basket, occasionally type memoranda, medical consultations and other material containing specialized medical terminology, in final form, proof-read, and deliver to the originator.
Responsible for maintaining medical records, reviewing for completeness, assemble initial patient treatment record, utilizing CHCS and Automated Data Systems. Review records for completeness, assemble forms, and rest results to ensure that material and information on like subjects are kept together and eliminate duplicate copies within file. Provide basic statistical reports, filing, copying phone calling, document control, data management, and liaison between the patient, the clinic and the hospital.
The successful applicant must possess and exhibit the following skills and knowledge requirements:
High School graduate or Equivalent with courses in the typing, filing, office methods and business English.
One year experience in the medical general office environment required.
Experience in a healthcare facility.
Ability to provide information and assistance to eligible beneficiaries based on the personal, written or telephone inquiries.
Skill in typing using of computer for word processing, use of various MICROSOFT programs, database management for monitoring, and graphics software for designing audio-visual training aides is required. A qualified typist is required.
Ability to provide information and assistance to medical boards patients, providers, commands, and limited duty coordinators based on personal, written or telephone inquiries.
Knowledge of Composite Healthcare System (CHCS).
Skill in operating computer terminals, scanners, copiers, printers, fax machines, and email in a work processing/date transcription mode. Knowledge of grammar, spelling, punctuation, and formats.
Knowledge in correspondence handling procedures.
Knowledge of medical terminology.
Knowledge of TRICARE Applicability, Extended Healthcare Options (ECHO) and programs available to active duty service members, civilians, contractors, and their family members within the Military Treatment Facility Catchment area.
Through knowledge of Freedom of Information Act/Privacy Act restrictions as they relate to medical records and documents for military service family members.
Security Requirements:
Applicant must be a U.S. Citizen and eligible to successfully complete a background investigation by the U.S. Department of Defense.
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