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Any combination equivalent to graduation from high school including or supplemented by course work in office practices and two years of general clerical experience including the maintenance of a variety of records and files.
Knowledge of modern office practices, procedures and equipment; record keeping techniques; correct English usage, grammar, spelling, punctuation and vocabulary; oral and written communication skills; interpersonal skills using tact, patience and courtesy; telephone techniques and etiquette; operation of a computer terminal; and basic first aid techniques.
Ability to learn methods, procedures, policies and terminology used in accounting for student attendance and maintaining permanent student record; establish and maintain cooperative and effective working relationships with others; keyboard at an acceptable rate of speed; meet schedules and time lines; maintain a variety of records and files; communicate effectively with students, staff, parents and the general public; learn and apply applicable sections of State Education Code and other applicable laws; complete work with many interruptions; administer first aid to ill or injured children as needed; demonstrate mental acuity sufficient to perform the essential functions of the position; demonstrate empathy, friendliness, patience and responsibility; be motivated to produce high quality work product; comprehend and follow directions; and maintain a work pace appropriate to the position.
Some positions in this classification may require a standard Red Cross First Aid Certificate, as well as meeting requirements to keep certificate current.
TYPICAL TASKS:
Under the direction of an assigned supervisor, prepare and maintain records related to student attendance and permanent records; enter and update information on a computer terminal; perform a variety of clerical duties in support of school office operations.
Provide accurate reporting for daily period-by-period attendance of students; process and verify student absence information from parents and teachers; issue various excuses to students for absence from class; issue admission slips for students; communicate with students and parents regarding attendance and related issues; make and receive phone calls and notes regarding student absences; provide student attendance information to staff, parents and authorities as requested; receive phone calls from concerned parents; explain District policies and state regulations regarding school attendance and enrollment; maintain accurate records of student attendance; prepare a variety of records and files regarding student attendance, tardiness, truancy, suspension and discipline; refer serious attendance problems according to established procedures; assist in identifying and resolving problems of students with frequent absenteeism; operate a computer terminal to enter, update, revise and process information; generate lists and reports as requested; maintain permanent student records including a variety of materials such as grades, test scores, referrals, class schedule changes, suspensions and other pertinent data; request records of new students from former schools; establish cumulative folders and transcript cards; review enrollment forms for accuracy and completeness and process in accordance with established procedures; enter academic, demographic and personal student data on a computer terminal; update changes of address, phone number and program as needed; respond to written, telephone and personal requests for student information in accordance with District policies and guidelines; transmit former student records to other schools as appropriate; communicate with faculty, advisors, parents, students and others regarding student enrollment, withdrawal, course work, disciplinary action and attendance; operate a variety of office machines and equipment including typewriter, copier, computer terminal, fax, and scanner; may be required to administer first aid to ill and injured students in accordance with established procedures; must demonstrate attendance sufficient to complete the duties of the position as required; assist students, faculty and administrators; provide information and perform a variety of clerical duties in support of school office operations and perform related duties as assigned.
EXAMINATION WEIGHTS:
Written Examination – 50%
Oral Examination – 50%
OTHER:
ENVIRONMENT:
School office environment; considerable distraction and noise from constant interruptions and office activities.
PHYSICAL ABILITIES:
Dexterity of hands and fingers to operate a computer terminal and standard office equipment; sitting or standing for extended periods of time; hearing and speaking to exchange information in person or on the telephone; and seeing to read and review enrollment forms and other documentation.
HAZARDS:
Extended viewing of computer monitor, contact with dissatisfied or abusive individuals.
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